# Big City Windows And Doors Big City Windows And Doors is a window / door fitter in Ottawa. Rated 4.8/5 from 161 public reviews across 1 review source. This is the MyTrustedTraders public-evidence profile for this contractor, with independent reviews, credentials and registry data from named public sources, no ads, and no paid placement. Trust Score: 60 out of 100 (good record, gaps to check). The score rests on rated 4.8 from 161 reviews. They state they've been established since 2000, but the earliest independent source we can find is 2025. Worth asking them about the gap. ## About Big City Windows & Doors helps homeowners across the Ottawa Valley and Gatineau upgrade the major exterior systems of the home: windows, doors, roofing, and siding, with one team and one point of accountability from quote to completion. Our process is built to prevent the common failures that cost homeowners later. On roofing projects, we focus on the details that actually protect the home: proper underlayment, ventilation, and correct flashing around chimneys, valleys, skylights, and roof-to-wall transitions. You receive a clear written scope, organized scheduling, protected landscaping, and a thorough final cleanup and walkthrough. We’ve earned the HomeStars Best of Award six consecutive years (since 2019) by delivering consistent workmanship, communication, and follow-through, whether you’re doing one upgrade or a full exterior renovation. ## Public review evidence (by source) | Source | Average rating | Reviews | | --- | --- | --- | | HomeStars | 4.8/5 | 161 | Rated 4.8, in line with the local average for window / door fitters in Ottawa. Across 36 window / door fitters in Ottawa, the typical rating is 4.8 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally. Most recent review: 2 years ago. ## What customers consistently say _Recurring strength themes from this contractor's own reviews, each with a verbatim quote:_ - **Quality of the work** (Quoted from 2 reviews): "We were quite pleased with the workman ship on our window replacements" · HomeStars, Nov 28, 2024 ## In customers' own words _Verbatim quotes from this contractor's public reviews, each attributed to its source:_ > "We were quite pleased with the workman ship on our window replacements, a few years ago our front door was replaced as well and were quite surprised to see them readjust and replace rubber components on the door free years after." > Source: Anonymous (5.0, via HomeStars) > "We had the best experience with this company for all aspects of the project- planning, refining our choices with their input, and installation. Everything took place on time, everyone we dealt with was very knowledgeable and professional, and the price was competitive with other quotes for high end products. The design and quality of their windows is far superior to the many others we looked at. The installation team was excellent. We highly recommend Big City Windows and Doors." > Source: Anonymous (5.0, via HomeStars) > "Everything from the quote right down to the installation was amazing. Jose took care of us when needed. Would 100% recommend recommend Big City Windows and Doors. Elisa&Jason" > Source: Anonymous (5.0, via HomeStars) ## Trades Window / door fitter, Basement conversion specialist, Carpenter, General Contractors, Guttering specialist, Handyman, Locksmith, Roofer, Siding / cladding contractor ## See their work _Portfolio and gallery links this business publishes. Inspect the source to see what each image represents:_ - [Photo gallery](https://www.bigcitywindows.com/gallery/) - [Instagram](https://www.instagram.com/bigcitywindows) - [Facebook](https://www.facebook.com/bigcityinc) ## Awards & recognition - Best of HomeStars winner (2026) - HomeStars Best of the Best winner (2025) ## What we checked, and when _What MyTrustedTraders independently checked for this business (verified items only):_ - Review volume: MyTrustedTraders shows 161 public reviews on this profile. (via MyTrustedTraders public listing) - Public listing spread: MyTrustedTraders shows 1 public listing for this contractor. (via MyTrustedTraders public listing) - Business identity: MyTrustedTraders shows public business identity data with operating status unknown. (via MyTrustedTraders public listing) - Contact phone: MyTrustedTraders shows a public phone contact on this profile. (via MyTrustedTraders public listing) - Website: MyTrustedTraders shows a public website for this contractor. (via MyTrustedTraders public listing) - Work photos: MyTrustedTraders shows 2 work photos on this profile. (via MyTrustedTraders public listing) Full verification checklist: https://ca.mytrustedtraders.com/traders/big-city-windows-and-doors/checks ## Credentials & sources - Credentials shown: 0 - Corporate registry status: Unknown - Evidence held from: HomeStars - Public evidence last checked May 2026 ## What this business says about itself _Self-declared on the contractor's own website, not independently verified:_ - Guarantee: 100% transferable LIFE-TIME Warranty on all our windows - Established: 2000 (26 years in business) - Areas served: Ontario Since, Best, Our Windows Benefits, Big City Windows, Doors, LOCKTIGHT - Good to know: Free quotes ## Before you hire a window / door fitter _What to check when choosing this kind of trade (general guidance, not a claim about this business):_ - Be wary of high-pressure 'today-only' discounts and a salesperson who won't leave. A reputable window or door firm gives you a written, itemized quote you can take away and compare against others. - Never pay the full price up front; a modest deposit with the balance on completion is normal. Ask what deposit protection or insurance-backed guarantee you get if the firm stops trading before fitting. - Get the specification in writing (frame material, the glazing units and their energy rating, and any trickle vents) so you can check you got what you paid for. - Trade licensing in Canada is set by each province or territory. Electrical, gas and plumbing are licensed trades almost everywhere (for example ESA for electrical and TSSA for gas in Ontario), so check your provincial regulator that the contractor is certified for the work before you hire. - A construction lien is a real risk: in every province an unpaid subcontractor or supplier can register a lien against your home even if you already paid the main contractor. Hold back the statutory amount (commonly around 10%) and get signed lien waivers as you pay. ## Contact - Phone: (613) 737-0077 - Website: https://www.bigcitywindows.com --- Source: MyTrustedTraders, https://ca.mytrustedtraders.com/traders/big-city-windows-and-doors Real public evidence only: every figure traces to its named source. The evidence for this business comes from a single public source, so it is not yet cross-checked against a second. If a source does not carry a field, it is not shown.