# HB Pools HB Pools is a swimming pool / hot tub in Nepean. Rated 4.7/5 from 73 public reviews across 1 review source. This is the MyTrustedTraders public-evidence profile for this contractor, with independent reviews, credentials and registry data from named public sources, no ads, and no paid placement. Trust Score: 61 out of 100 (good record, gaps to check). The score rests on rated 4.7 from 73 reviews. ## About HB Pools has been working hard to build a positive reputation amongst our clients. Although we work primarily with the installation, opening, closing and maintenance of residential pools, we do provide services, such as pool openings and pool closings for corporate pools. We take a lot of pride in doing quality work, and our past customers are our best references–their referrals keep us busy all season long. ## Public review evidence (by source) | Source | Average rating | Reviews | | --- | --- | --- | | HomeStars | 4.7/5 | 73 | Most recent review: 2 years ago. ## What customers consistently say _Recurring strength themes from this contractor's own reviews, each with a verbatim quote:_ - **Quality of the work** (Quoted from 2 reviews): "The work they did was excellent done very quick and I had confidence that they could take on any task or anything they came up against." · HomeStars, Nov 13, 2024 ## In customers' own words _Verbatim quotes from this contractor's public reviews, each attributed to its source:_ > "The team called 15min before arrival to make sure the time worked well for me. They took their measurements efficiently and let me keep the sample book so I could deliberate at my own pace over our new liner options. I was pleasantly surprised to receive a video summary after the visit which recapped all of their findings that they discovered and had already taken the time to discuss with me. So far I am very impressed and happy with our choice to replace our I ground pool liner with HB Pools. Keep it up!!" > Source: Anonymous (5.0, via HomeStars) > "The price i I put is somewhat approximate. The work they did was excellent done very quick and I had confidence that they could take on any task or anything they came up against. Highly recommend them" > Source: Anonymous (5.0, via HomeStars) > "HB pools has excellent service, and extremely knowledgeable and friendly staff. I had a new pool liner installed, the price they quoted, was the price I paid. They did a extremely thorough job (pool walls cleaned meticulously, all cracks were filled it looked like a new pool). They promptly returned to remove one small wrinkle in the new liner, and assisted with removal of a jammed inlet eye (at closing) at no additional cost. This company company does not nickel and dime the customer they are looking to have long term customers." > Source: Anonymous (5.0, via HomeStars) ## Trades Swimming pool / hot tub, Bricklayer / mason, Carpenter, General Contractors, Handyman, Landscaper ## See their work _Portfolio and gallery links this business publishes. Inspect the source to see what each image represents:_ - [Photo gallery](https://www.hbpools.com/blogs/projects) - [Houzz](https://www.houzz.com/professionals/swimming-pool-builders) - [Instagram](https://instagram.com/hbpools) - [Facebook](https://www.facebook.com/hbpools) ## Awards & recognition - Best of HomeStars winner (2026) - HomeStars Best of the Best winner (2025) ## What we checked, and when _What MyTrustedTraders independently checked for this business (verified items only):_ - Review volume: MyTrustedTraders shows 73 public reviews on this profile. (via MyTrustedTraders public listing) - Public listing spread: MyTrustedTraders shows 1 public listing for this contractor. (via MyTrustedTraders public listing) - Business identity: MyTrustedTraders shows public business identity data with operating status unknown. (via MyTrustedTraders public listing) - Contact phone: MyTrustedTraders shows a public phone contact on this profile. (via MyTrustedTraders public listing) - Website: MyTrustedTraders shows a public website for this contractor. (via MyTrustedTraders public listing) - Work photos: MyTrustedTraders shows 4 work photos on this profile. (via MyTrustedTraders public listing) Full verification checklist: https://ca.mytrustedtraders.com/traders/hb-pools/checks ## Credentials & sources - Credentials shown: 0 - Corporate registry status: Unknown - Evidence held from: HomeStars - Public evidence last checked May 2026 ## What this business says about itself _Self-declared on the contractor's own website, not independently verified:_ - Experience they state: over 40 years - Team: team of seasoned experts - Areas served: West Nepean, East Prescott-Russell, Cornwall ## Before you hire a swimming pool / hot tub _What to check when choosing this kind of trade (general guidance, not a claim about this business):_ - Trade licensing in Canada is set by each province or territory. Electrical, gas and plumbing are licensed trades almost everywhere (for example ESA for electrical and TSSA for gas in Ontario), so check your provincial regulator that the contractor is certified for the work before you hire. - A construction lien is a real risk: in every province an unpaid subcontractor or supplier can register a lien against your home even if you already paid the main contractor. Hold back the statutory amount (commonly around 10%) and get signed lien waivers as you pay. - Ask to see a portfolio of completed work like yours, plus recent references you can contact. - Check the credentials and registrations that matter for this work, and that they are current. - Get a written, itemized quote with scope, assumptions and a staged payment schedule. ## Contact - Phone: (613) 212-0036 - Website: https://www.hbpools.com --- Source: MyTrustedTraders, https://ca.mytrustedtraders.com/traders/hb-pools Real public evidence only: every figure traces to its named source. The evidence for this business comes from a single public source, so it is not yet cross-checked against a second. If a source does not carry a field, it is not shown.