# Home Service Professionals Home Service Professionals is an electrician in London. Rated 4.3/5 from 16 public reviews across 1 review source. This is the MyTrustedTraders public-evidence profile for this contractor, with independent reviews, credentials and registry data from named public sources, no ads, and no paid placement. Trust Score: 26 out of 100 (building a public record). The score rests on rated 4.3 from 16 reviews. ## About At Home Service Professionals we are committed to providing top quality service and products to our customers. We are a locally owned and operated business that has gradually expanded to serve South Western Ontario. We have three main divisions through which we offer our equipment and services. Our HVAC department carries high quality brands such as American Standard for Furnace and Air Conditioning units, along with other notable brands such as Navien for our Tankless Water Heaters. Our technicians can help you find out which options suit your individual needs the best as well as letting you know if you're eligible for any rebates. We at HSP pride ourselves on the work that our installers do, with each job being tailored to the customers specifications. Check the Installs page to see some of the work that has been completed. Our Water department carries products to solve just about any water quality issue we've come across. Issues such as taste, odour, hardness along with many other irritants and problems can be removed with the correct equipment. Our line of products include both self-contained drinking water units as well as whole home solutions. For municipal city water, well water and many other sources, our technicians can identify which equipment will help solve your water quality issues. Our Air department focuses on providing air quality products and services. These include ultraviolet light and Hepa filter units along with Duct & Dryer Vent Cleaning services. Our technicians will provide information on how dirty ducts can lead to inefficient heating and cooling throughout a home along with solutions to those issues. Check our booking page to see when we're available in your area. ## Public review evidence (by source) | Source | Average rating | Reviews | | --- | --- | --- | | HomeStars | 4.2/5 | 16 | Rated 4.3, in line with the local average for electricians in London. Across 36 electricians in London, the typical rating is 4.3 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally. Most recent review: 2 years ago. ## What customers consistently praise _Themes mentioned across this contractor's own public reviews:_ - Fast & efficient (mentioned in 60% of reviews we've read) ## In customers' own words _Verbatim quotes from this contractor's public reviews, each attributed to its source:_ > "Josh seemed very knowledgeable about what needed to be done --- replacing the condenser pump rather than cleaning it & was good at explaining everything. They came to fix very quickly & on-site service was efficient. He insisted on including charges on my invoice for duct cleaning work which I will probably get done at a later date in the coming year & wanted to mark that portion of the invoice "unpaid" or "balance owing". I said I didn't want that on the invoice as the work had not happened yet --- that I would call when I was ready to have that done. He was upset with me for having to re-write the invoice three times & said it was costing him money to keep re-writing them - maybe so I'd feel bad, I'm not sure. I still insisted that he remove unrequested, uncompleted services from my bill. Then he suggested that they would send me a "reminder" notice in the new year to get the duct cleaning done but I said I would call them if & when that time came. I do not like to feel pressured into having other services done & billed for those services prematurely. With that exception I had no complaints with the technician, the price, or the company & would still recommend them." > Source: Terry (5.0, via HomeStars) > "Cannot believe how much stuff the technician removed from our vents. He did a very thorough job and even offered to add an air freshening spray into the vents at no additional cost to us. Cant say enough good things about his work!" > Source: Anonymous (5.0, via HomeStars) > "I called this company when my air conditioning stopped working when it was sweltering hot. The technician was great and determined I had a spiders nest that was preventing it from working. He washed the unit and has been great ever since. Definitely recommend the company" > Source: Anonymous (5.0, via HomeStars) ## Trades Electrician, Appliance Repair, Architect, Building inspector, Cleaner, General Contractors, Groundworker / excavation, Handyman, Hvac Contractors, Plumber ## What we checked, and when _What MyTrustedTraders independently checked for this business (verified items only):_ - Review volume: MyTrustedTraders shows 16 public reviews on this profile. (via MyTrustedTraders public listing) - Public listing spread: MyTrustedTraders shows 1 public listing for this contractor. (via MyTrustedTraders public listing) - Business identity: MyTrustedTraders shows public business identity data with operating status unknown. (via MyTrustedTraders public listing) Full verification checklist: https://ca.mytrustedtraders.com/traders/home-service-professionals/checks ## Credentials & sources - Credentials shown: 0 - Corporate registry status: Unknown - Evidence held from: HomeStars - Check dates vary by source. Where we hold a date, the check shows it. ## Before you hire an electrician _What to check when choosing this kind of trade (general guidance, not a claim about this business):_ - Trade licensing in Canada is set by each province or territory. Electrical, gas and plumbing are licensed trades almost everywhere (for example ESA for electrical and TSSA for gas in Ontario), so check your provincial regulator that the contractor is certified for the work before you hire. - A construction lien is a real risk: in every province an unpaid subcontractor or supplier can register a lien against your home even if you already paid the main contractor. Hold back the statutory amount (commonly around 10%) and get signed lien waivers as you pay. - Confirm they cover your area and can actually come out in your timeframe before anything else. - Read recent reviews for reliability and turning up on time, not only the quality of the work. - Agree the call-out fee up front, and be wary of large upfront deposits for an emergency job. --- Source: MyTrustedTraders, https://ca.mytrustedtraders.com/traders/home-service-professionals Real public evidence only: every figure traces to its named source. The evidence for this business comes from a single public source, so it is not yet cross-checked against a second. If a source does not carry a field, it is not shown.