# Impetus Plumbing and Heating

Impetus Plumbing and Heating is a plumber in Richmond. Rated 5.0/5 from 4 public reviews across 1 review source. This is the MyTrustedTraders public-evidence profile for this contractor, with independent reviews, credentials and registry data from named public sources, no ads, and no paid placement.

Trust Score: 37 out of 100, with a caution: only 4 reviews held yet. A small public record keeps the evidence thin, and the score reflects that.

## About
We are a plumbing and heating company. Our goal is to bring the highest quality of workmanship, integrity, and customer service. We guarantee and stand behind all of our work with 110% satisfaction guarantee. If our work is not done to your expectations the first time, we will come back and work on it until you are 110% satisfied - FREE on the second visit. At Impetus Plumbing and Heating, we believe that our customers always come first. Our greatest strength is that we listen and we create solutions to all your problems. Not only do we create solutions, we love educating our customers, so if you ever have any questions on what we’re doing or you’re curious about anything to do with plumbing, drainage, heating and gas, please do not hesitate to ask our friendly technicians – you can even give us a call! Every customer is special to us and that is why we strive to give the best service out there and go the extra mile. When you call us, you can rest assure that you will be in good hands. From plumbing, to drainage, to heating, to gas, we’ll make it happen! For service or more information, please call 604-719-2136 for all inquiries, or schedule an appointment online and we will call you back for a confirmation. We offer 24/7 service.

## Public review evidence (by source)
| Source | Average rating | Reviews |
| --- | --- | --- |
| Houzz | 5.0/5 | 4 |

Rated 5.0, above the local average for plumbers in Richmond. Across 49 plumbers in Richmond, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.

## Trades
Plumber

## Services they list
_Listed on public sources or the business's own website; check directly that they cover your job before you book:_
- Bathroom Plumbing
- Bathroom Remodeling
- Bathtub Installation
- Drain Cleaning
- Emergency Plumbing
- Faucet Installation
- Faucet Repair
- Frozen Pipe Repair
- Garbage Disposal Installation
- Garbage Disposal Repair
- Hydro Jetting
- Kitchen Plumbing

## See their work
_Portfolio and gallery links this business publishes. Inspect the source to see what each image represents:_
- [Instagram](https://www.instagram.com/impetuspandh)
- [Facebook](https://www.facebook.com/impetuspandh)

## Awards & recognition
- 3× Best of Houzz winner (2021, 2019, 2018)

## What we checked, and when
_What MyTrustedTraders independently checked for this business (verified items only):_
- Review volume: MyTrustedTraders shows 4 public reviews on this profile. (via MyTrustedTraders public listing)
- Public listing spread: MyTrustedTraders shows 1 public listing for this contractor. (via MyTrustedTraders public listing)
- Business identity: MyTrustedTraders shows public business identity data for company number LGA0204930 with operating status unknown. (via MyTrustedTraders public listing)
- Contact phone: MyTrustedTraders shows a public phone contact on this profile. (via MyTrustedTraders public listing)
- Website: MyTrustedTraders shows a public website for this contractor. (via MyTrustedTraders public listing)
- Trade-specific register: MyTrustedTraders shows trade licensing evidence on this profile. (via Public credential evidence)
- Current credentials shown: MyTrustedTraders shows 1 current credential on this profile. (via Public credential evidence)

Full verification checklist: https://ca.mytrustedtraders.com/traders/impetus-plumbing-and-heating/checks

## Credentials & sources
- Credentials shown: 1
  - Technical Safety BC: Technical Safety BC: the British Columbia body that licenses contractors and oversees the safe installation of gas, electrical, boiler and other regulated technical systems
- Corporate registry status: Unknown
- Evidence held from: Houzz, Technical Safety BC
- Public evidence last checked May 2026

## What this business says about itself
_Self-declared on the contractor's own website, not independently verified:_
- Emergency availability: 24-Hour Emergency
- Areas served: West Vancouver, North Vancouver, Vancouver, Richmond, Delta, Burnaby, Coquitlam
- Brands they work with: Navien, Rinnai
- Good to know: Free quotes

## Before you hire a plumber
_What to check when choosing this kind of trade (general guidance, not a claim about this business):_
- Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
- Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemized quote (parts and labour separately) before agreeing to major work.
- Gas work is licensed separately from general plumbing in every province. Make sure anyone working on a gas appliance or gas line holds the gas certification your province requires, and ask for proof of that certification before they start.
- Trade licensing in Canada is set by each province or territory. Electrical, gas and plumbing are licensed trades almost everywhere (for example ESA for electrical and TSSA for gas in Ontario), so check your provincial regulator that the contractor is certified for the work before you hire.
- A construction lien is a real risk: in every province an unpaid subcontractor or supplier can register a lien against your home even if you already paid the main contractor. Hold back the statutory amount (commonly around 10%) and get signed lien waivers as you pay.

## Contact
- Phone: (604) 719-2136
- Website: http://www.impetusplumbingheating.com

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Source: MyTrustedTraders, https://ca.mytrustedtraders.com/traders/impetus-plumbing-and-heating
Real public evidence only: every figure traces to a named source, with evidence held from 2 named public sources. If a source does not carry a field, it is not shown.