# Neo Kitchen Neo Kitchen is a kitchen fitter in Concord. Rated 5.0/5 from 213 public reviews across 2 review sources. This is the MyTrustedTraders public-evidence profile for this contractor, with independent reviews, credentials and registry data from named public sources, no ads, and no paid placement. Trust Score: 50 out of 100 (good record, gaps to check). The score rests on rated 5.0 from 213 reviews across 2 review sources. ## Public review evidence (by source) | Source | Average rating | Reviews | | --- | --- | --- | | HomeStars | 5.0/5 | 112 | | Houzz | 5.0/5 | 101 | _Per-source review counts may overlap. They need not sum to the 213 cross-checked total above._ Independently rated 5.0 out of 5 across 2 separate review sources. Ratings that agree across independent sources are far harder to fake than a single glowing profile. Rated 5.0, above the local average for kitchen fitters in Concord. Across 10 kitchen fitters in Concord, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally. Most recent review: 1 year ago. _Stands behind their work (2 reviewers describe them coming back to sort issues or honouring their guarantee):_ "And Michael is a man of his word - we discovered a small bubble in the paint on one of our vanity doors and Michael took care of it immediately without any hesitation." · HomeStars, Jan 16, 2025 ## In customers' own words _Verbatim quotes from this contractor's public reviews, each attributed to its source:_ > "Choosing Neo Kitchen for our kitchen and vanities renovation was the best decision we made and we are very happy with the work they did in our new home. From the start of the process, it was a pleasure working with Michael to design our layouts and make our kitchen and vanity selections. We are quite picky and often changed our minds as we thought of new ideas and Michael was extremely patient through it all and gave excellent advice and insights based on his many years of experience. No matter how many questions we asked, he always answered with a smile that made us feel comfortable and confident that our needs were being understood. Gaby was also extremely helpful and accommodating with our questions and requests to come into the showroom to look at samples. She was a big part of making the experience successful for us as we are very detail oriented and needed to see things with our own eyes to help make decisions. Kevin and his team were very respectful and friendly when they came into our home for measurements and installation. Like us, they pay close attention to detail to make sure everything is installed properly and they are very efficient, tidy, professional, and accommodating with their work. We had some specific requests with our island wiring and work around ductwork and it was all perfectly taken care of. The team Michael works with to install countertops also did an excellent job and were very friendly and easy to work with. The quality of the workmanship and materials used by Neo Kitchen is also top notch for a reasonable price. The cabinets themselves are strong and the paint finishes are all top quality. And Michael is a man of his word - we discovered a small bubble in the paint on one of our vanity doors and Michael took care of it immediately without any hesitation. Believe me, that sort of "make it right" professional attitude makes a world of difference when you're renovating your home. All in all, it was a pleasure to work with Michael and his team and we highly recommend them to anyone considering a kitchen or bathroom renovation or new build. They honestly took a huge concern off our minds and made it all work out flawlessly without any headaches or concerns at a time when we needed that most. Looking back, all we can say is Thank You Michael and team! We appreciate everything done for us and we absolutely love our beautiful kitchen and vanities!" > Source: Anonymous (5.0, via HomeStars) > "A little bit background first. I had my kitchen renovated in 2018. My wife and I consulted 6 companies at beginning and narrow down to 2 later. We choose to work with Neo finally as we were very satisfied with way Michael worked with us. We shared many of our thoughts with him at the time. It turned out that some of our thoughts were very difficult if not totally impossible to implement. Instead of just saying no like the other company Michael tried his best to find out some alternative ways that closest to our original thoughts but workable. We leveraged his expertise and experience to work out the plan that fitting our house best. After many years of intensive use everything works well without any issue. ( When I say intensive use I really mean it. We cook more than 200 dinners at home every year, real cooking not just a couple frozen boxes in microwave.) All the doors and drawers work well. No loose handles, squeezing hinges or stuck draw tracks. Until recently there's one door push latches doesn't work well. My wife called Neo for helping. Michael told my wife that our latches are old model and discontinued already. But he would help us to have it fixed. He sent workers to our house within 4 days. They not replaced the broken latches with a new one but also replaced all other 8 more with the new models. All without any charges. Then Michael brought us another surprise. We mentioned to him that we have a couple small scratches on the paint. They brought some paint to touch up and make it looks like new again. Yes, believe it or not Michael still keep our color numbers in their system! So the bottom line here. If you are only looking for low price and don't care about quality and service, I'm not sure. But if you are looking for a company that can provide good quality product and reliable service in a reasonable price give Neo a try. You wouldn't be regrated!" > Source: Anonymous (5.0, via HomeStars) > "Neo Kitchen renovated my kitchen. They did an excellent job. The work was done in timely manner, as promised. I would highly recommend them." > Source: Anonymous (5.0, via HomeStars) ## Trades Kitchen fitter, Architect, Bathroom Fitter, Carpenter, General Contractors, Interior designer, Tiler ## Services they list _Listed on public sources or the business's own website; check directly that they cover your job before you book:_ - Bathroom Remodeling - Custom Bathroom Vanities - Custom Cabinets - Custom Countertops - Custom Kitchen Cabinets - Custom Pantries - Custom Walk-in Closets - Home Remodeling - Home Restoration - Kitchen Remodeling - Bathroom Design - Kitchen Design ## See their work _Portfolio and gallery links this business publishes. Inspect the source to see what each image represents:_ - [Photo gallery](https://neokitchen.ca/gallery/) - [Instagram](https://www.instagram.com/neokitcheninc) - [Facebook](https://www.facebook.com/neokitcheninc) ## Awards & recognition - 10× Best of Houzz winner (2026, 2025, 2024, 2023, 2022, 2021, 2020, 2019, 2018, 2017) - Best of HomeStars winner (2025) - HomeStars Best of the Best winner (2025) ## What we checked, and when _What MyTrustedTraders independently checked for this business (verified items only):_ - Review volume: MyTrustedTraders shows 213 public reviews on this profile. (via MyTrustedTraders public listing) - Public listing spread: MyTrustedTraders shows 2 public listings for this contractor. (via MyTrustedTraders public listing) - Business identity: MyTrustedTraders shows public business identity data with operating status unknown. (via MyTrustedTraders public listing) - Contact phone: MyTrustedTraders shows a public phone contact on this profile. (via MyTrustedTraders public listing) - Website: MyTrustedTraders shows a public website for this contractor. (via MyTrustedTraders public listing) - Work photos: MyTrustedTraders shows 7 work photos on this profile. (via MyTrustedTraders public listing) Full verification checklist: https://ca.mytrustedtraders.com/traders/neo-kitchen/checks ## Credentials & sources - Credentials shown: 0 - Corporate registry status: Unknown - Evidence held from: HomeStars, Houzz - Public evidence last checked May 2026 ## What this business says about itself _Self-declared on the contractor's own website, not independently verified:_ - Emergency availability: 24 hours - Guarantee: 1 year warranty included for all cabinets, extended 10 year warranty on select hardware - Experience they state: 100+ years of combined experience - Areas served: Vaughan, Richmond Hill, Aurora & New Market, Markham, Toronto, Mississauga, Brampton, Oakville ## Before you hire a kitchen fitter _What to check when choosing this kind of trade (general guidance, not a claim about this business):_ - Trade licensing in Canada is set by each province or territory. Electrical, gas and plumbing are licensed trades almost everywhere (for example ESA for electrical and TSSA for gas in Ontario), so check your provincial regulator that the contractor is certified for the work before you hire. - A construction lien is a real risk: in every province an unpaid subcontractor or supplier can register a lien against your home even if you already paid the main contractor. Hold back the statutory amount (commonly around 10%) and get signed lien waivers as you pay. - Ask to see a portfolio of completed work like yours, plus recent references you can contact. - Check the credentials and registrations that matter for this work, and that they are current. - Get a written, itemized quote with scope, assumptions and a staged payment schedule. ## Contact - Phone: (905) 660-7788 - Website: https://neokitchen.ca --- Source: MyTrustedTraders, https://ca.mytrustedtraders.com/traders/neo-kitchen Real public evidence only: every figure traces to a named source, and reviews are cross-checked across 2 review sources. If a source does not carry a field, it is not shown.