“Have used Axell several times over the last 15 years Never disappointed. Again ,their team, in this case John, Justin, and kayla, did a fantastoc job They were on time , on schedule, courteous, and ,most importantly, did an amazing job! Not a drip anywhere on our new hardwood floors, not a crooked line anywhere,just a very tidy ,beautifully detailed paint job. Thanks again, JC ROBILLARD, Stittsville”
Public evidence profile
Axcell Painting And Decorating
Trust Score
36out of 100
- Rated 4.7 from 37 reviews
Newest review August 2024
How this score is worked out
Rating4.7 / 5
Review volume37
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say30.2 of 60.7
Independent checks0 of 28.6
Track record5.8 of 10.7
See the independent checks
- Licences and credentials0 of 7.1
- Ways to reach them0 of 4.8
- Photos of their work0 of 11.9
- Industry recognition0 of 4.8
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.7out of 5
Customers often mention
Where these reviews are published
- HomeStars37 reviews · 3.4 avg
Highlights
“Axcell is a very good company to engage. Professional, competitively priced and excellent workmanship. This was the second time I used this company and will do so again.”
“Rob kindly visited our house and passed on valued opinions on what could and needed to be done. The paint crew worked long hours to get the job completed before the movers were to arrive. Five additional painters were provided. I would highly recommend Axcell Painters. They worked tirelessly, were pleasant and werent satisfied until they met their high standards.”
Detailed reviews
These are the individual reviews we hold for Axcell Painting And Decorating, including the highlights above. The 37 headline total is the review volume reported across public review sources.
We were unhappy with the overall work. Were looking forward to the final product but it didnt turn out
I am a repeat customer of Axcell Painting; my first experience with them was excellent, but this latest experience was very disappointing. My review is long, but I want to make sure customers know what they are signing up for. In the end, I am satisfied with the final painting job, but it came at the expense of a lot of stress and tears, and an increase in overall cost. TL;DR: Axcell initially sent a painter to paint our house. We were very unhappy with the quality and it took quite a long time for Axcell to respond to our concerns, resulting in unnecessary stress and anxiety. Eventually, Axcell sent in another team of two painters to fix the work, and they did an excellent job. ---- We hired Axcell to repaint a house we had just bought. One of the conditions was to have the job completed before we moved in and they had a two week timeframe to do it; they were confident they could complete the job in that timeframe. Delays happened that were outside of their control, and we understood that would mean the project would have to continue after our move-in. But, clarifying what these delays would mean for project completion was not well-managed, and this brings me to the first reason why I removed a point in my score: communication. Communication: Initial communications were great Rob immediately responded with an estimate, and was prompt and showed up on time for a walk-through of our home to confirm his estimate. However, once the job was booked and the painter was onsite, communication started lacking. From the start we had difficulties with the painter; we felt he wasnt responsive to concerns we brought to his attention, and he thought we were pressuring him. Rob asked that any communications go through him, which I understood. However, calls and texts to Rob often went unanswered. Additionally, on several occasions, Rob would tell us he was going to show up to verify our concerns and the painters work, and would not show up nor answer our follow-up calls
Sources
1 named public sourceWhere this information comes from
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Review sources
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About
OTTAWA PAINTERS – HOUSE and KITCHEN CABINET PAINTERS (EXTERIOR & INTERIOR) We have over 277 Google Reviews! Dedicated House Painters in Ottawa Axcell Painting was founded over 25 years ago by partners Chris Drover and Rob Grant, who together have over 60 years of experience in the painting business. Axcell Painting is fully insured and can handle any size job – from a small powder room to a 25,000 square foot warehouse. Our Ottawa house painters offer friendly and personalized interior and exterior house painting. * Interior – Exterior House & Business Painters in Ottawa Through the years, Axcell Painting has earned a reputation in the Greater Ottawa area for our professionalism, attention to detail, and courteous and knowledgeable staff. Past projects include everything from rental properties to high-end residential units, restaurants, retail businesses and house painting. We have interior painters and exterior painters working using only the finest paints and supplies. * Call us today to get interior or exterior house painting from our experienced Ottawa house painters. * Let our Ottawa residential painters amaze you If you’re painting a new home or want to spruce your house up before putting it on the market, Axcell Painting is at your service. Adding a fresh coat of paint to the exterior or interior of your home can increase the resale value of your property by as much as 10 per cent. Call our residential painting contractors in ottawa to get started and let our Ottawa residential painters help you achieve an amazing job in your home. Great residential painting starts with great residential painters Every job starts with a comprehensive, itemized estimate that is explained point by point. Once a date is set, our team of residential painters arrives at your home and does the necessary preparation work to ensure the best job possible. Our residential painting company offer a satisfaction guaranteed clause and you don’t have to pay until the job is done.
Your own checks
What to check before you hire
Worth checking yourself
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No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Trade licensing in Canada is set by each province or territory. Electrical, gas and plumbing are licensed trades almost everywhere (for example ESA for electrical and TSSA for gas in Ontario), so check your provincial regulator that the contractor is certified for the work before you hire.
A construction lien is a real risk: in every province an unpaid subcontractor or supplier can register a lien against your home even if you already paid the main contractor. Hold back the statutory amount (commonly around 10%) and get signed lien waivers as you pay.
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Common questions about Axcell Painting And Decorating
Is Axcell Painting And Decorating a legitimate business?
Axcell Painting And Decorating has 37 independent public reviews, rated 4.7 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Axcell Painting And Decorating?
Axcell Painting And Decorating has 37 public reviews, averaging 4.7 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Axcell Painting And Decorating's reviews are genuine?
Axcell Painting And Decorating's 37 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
How long has Axcell Painting And Decorating been trading?
Axcell Painting And Decorating has been reviewed on public sources since 2022.