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Public evidence profile · Checked May 2026

Boonstra Heating and Air Conditioning

HVAC contractorHamilton4.3428 reviews · 1 independent public source
How quickly they respond
available 24/7
Awards & recognition
1 independent award
Trust Score
59out of 100
Good record, gaps to check
  • Rated 4.3 from 428 reviews
  • 4 reviews in the last 12 months
How this score is worked out
Rating4.3 / 5
Review volume428
Independent sources1 independent public source
CredentialsNo credentials shown yet

How this score is made up

What customers say36.6 of 64.9
Independent checks16.9 of 20.3
Track record5 of 14.9
See the independent checks
  • Ways to reach them16.2 of 16.2
  • Photos of their work0 of 2.7
  • Industry recognition0.7 of 1.4
Response evidence

Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.

Call (289) 348-0385
Public response evidence

How quickly they respond

What their website advertises:

  • available 24/7
  • "Our team is available 24/7 with no after-hours charge."

Use this as a reason to call them first, not a guarantee they can attend now. Confirm availability, timing, and call-out terms directly before you rely on it.

From customer reviews

What customers consistently say

Recurring themes from 4 customer reviews on HomeStars.

Quick to respondQuoted from 2 reviews

“showing up on short notice!” · HomeStars, Nov 11, 2025

“Boonstra were quick to arrange to have a technician visit the property.” · HomeStars, Sep 10, 2025

Independent recognition

Awards & recognition

Best of HomeStars winner (2020)

HomeStars is one of Canada's largest home-services review sites; its Best of award goes each year to the pros with the highest verified customer ratings.

View award source (opens in new tab)

These are independent third-party awards: recognition earned from review communities and trade bodies, never paid placement.

Reviews · public evidence

What customers say

These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.

4.3out of 5
428 reviews in public evidence4 reviews in the last 12 monthsMost recent review
Where these reviews are published
  • HomeStars428 reviews · 4.3 avg

Detailed reviews

These are the individual reviews we hold for Boonstra Heating and Air Conditioning, including the highlights above. The 428 headline total is the review volume reported across public review sources.

Lisa5.0 / 5 ·

Michael was excellent! Very polite, respectful, and determined to do a good job when fixing the issue was a plumbing challenge. Thank you Michael for also travelling so far and showing up on short notice!

Anonymous5.0 / 5 ·

Boonstra were quick to arrange to have a technician visit the property. They actually did it on a Saturday which was great! Kevin P the technician was thorough, knowledgeable and very professional.

Gail McMillan5.0 / 5 ·

I am happy with the service lreceived Tony was very knowledgeable and a great people person the job was done efficiently and in a reasonable timeframe l would highly recommend this company for needs you may require . Thank you Tony and James for your excellent work Gail

Sources

Where this information comes from

1 named public source

Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.

Review sources

Public evidence last checked May 2026

About

Boonstra Heating and Air Conditioning has been a trusted provider of HVAC services in the Hamilton area since 1961. With over 50,000 homes serviced, we have perfected our customer service to ensure your satisfaction. Our HVAC services cover all aspects of home comfort, from heating and cooling to indoor air quality, plumbing, drains, and water heaters. Whether you need installation, repair, or maintenance, our experienced technicians are here to assist you. At Boonstra Heating and Air Conditioning, we understand the importance of prompt service, especially during emergencies. That's why we offer 24/7 HVAC repair services with no extra charges, even on holidays. Our goal is to provide you with top-notch service without the added stress of extra fees. Additionally, we offer financing options to make home HVAC upgrades more affordable. Whether you're looking to save on a new furnace and AC combo or invest in a UV air purifier for cleaner air, we have cost-saving solutions for your home comfort needs. Our service areas extend beyond Hamilton to include Burlington, Brantford, Kitchener, Oakville, Cambridge, Guelph, and more. Experience the Boonstra advantage and enjoy peace of mind knowing that your home comfort is in good hands. Contact us today for all your HVAC needs, from installation to repair and maintenance!

Services they list

Heat pump installation

Listed on public sources or the business's own website; check directly that they cover your job before you book.

What this business says about itself
From their own website

What this business says about itself

See their work: Instagram (opens in new tab) · Facebook (opens in new tab)

  • Emergency availability: available 24/7
  • Guarantee: satisfaction guarantee
  • Established: 1960 (66 years in business)
  • Experience they state: For over 60 years
  • Areas served: Hamilton, Milton
  • Services stated: Heat pump installation
  • Good to know: Background-checked staff

Accreditations it displays. Confirm each is current on the official register before you hire:

These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.

Independent checks

About this business

How long they've really been tradingThey state they've been established since 1960, but the earliest independent source we can find is 2020. Worth asking them about the gap.
They say, established1960Website online since2014Award-winning since2020
Your own checks

What to check before you hire

Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Trade licensing in Canada is set by each province or territory. Electrical, gas and plumbing are licensed trades almost everywhere (for example ESA for electrical and TSSA for gas in Ontario), so check your provincial regulator that the contractor is certified for the work before you hire.
A construction lien is a real risk: in every province an unpaid subcontractor or supplier can register a lien against your home even if you already paid the main contractor. Hold back the statutory amount (commonly around 10%) and get signed lien waivers as you pay.
Confirm they cover your area and can actually come out in your timeframe before anything else.

Want an extra legitimacy check? Run the Rogue Contractor Check on Boonstra Heating and Air Conditioning before you contact them.

Run Rogue Contractor Check →
Good to know

Common questions about Boonstra Heating and Air Conditioning

Is Boonstra Heating and Air Conditioning available for emergencies?

They advertise available 24/7 availability on their own website. This is the business's own statement on their website, not something we have independently checked. For an urgent job, call to confirm they can attend before you rely on it.

Is Boonstra Heating and Air Conditioning a legitimate business?

Boonstra Heating and Air Conditioning has 428 independent public reviews, rated 4.3 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.

What do customers say about Boonstra Heating and Air Conditioning?

Boonstra Heating and Air Conditioning has 428 public reviews, averaging 4.3 out of 5. You can read the individual reviews and where each came from in the reviews section above.

How do I know Boonstra Heating and Air Conditioning's reviews are genuine?

Boonstra Heating and Air Conditioning's 428 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Has Boonstra Heating and Air Conditioning had recent public reviews?

Boonstra Heating and Air Conditioning has 4 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.

Has Boonstra Heating and Air Conditioning won any awards?

Boonstra Heating and Air Conditioning holds 1 independent award, including Best of HomeStars winner (2020). These are third-party awards: recognition that has to be won, not self-issued.

Does Boonstra Heating and Air Conditioning guarantee their work?

They state on their own website that satisfaction guarantee. This is the business's own statement on their website, not something we have independently checked. Get the terms in writing before you agree to the job.

What does Boonstra Heating and Air Conditioning specialise in?

Boonstra Heating and Air Conditioning lists specialist services including Heat pump installation. If your job is one of these, look for it in their listed services or ask them to confirm for your project.

What areas does Boonstra Heating and Air Conditioning cover?

They state on their own website that they cover Hamilton, Milton. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.

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