“It was truly a wonderful experience from the first interaction to a completed job. I would highly recommend this team for any masonry work... 5 stars!”
Public evidence profile
Otto's Masonry
Trust Score
66out of 100
- Rated 4.9 from 435 reviews
- Reviewed 5 months ago
How this score is worked out
Rating4.9 / 5
Review volume435
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say52.3 of 64.1
Independent checks0 of 21.9
Track record14.1 of 14.1
See the independent checks
- Ways to reach them0 of 12.5
- Photos of their work0 of 6.3
- Industry recognition0 of 3.1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.9out of 5
Often reviewed for
Customers often mention
Where these reviews are published
- HomeStars435 reviews · 4.9 avg
Highlights
“My experience with Otto was superb. During a time of worry with the leaks in my basement the Otto representative was informative, transparent and earned my unconditional trust. Thank you for your visit today John! I’ll be sure to request your services in the future. Thanks, Trevor”
“Our side walkways were requiring repair and grading in order to further waterproof our basement. Ottos and his team were knowledgeable and skilled. Were very happy with the outcome.”
Detailed reviews
These are the individual reviews we hold for Otto's Masonry, including the highlights above. The 435 headline total is the review volume reported across public review sources.
Window sill replacement
From initial contact to estimate and work completion, everything moved quickly and smoothly. All parties involved were very knowledgeable, helpful, friendly and respectful. Thank you Otto's Masonry.
Resurfacing porch with stone
Excellent service from the estimator Brian to all the installation crew. All were professional, knowledgeable and experienced. Our porch was old and in disrepair and it is now new, modern and fresh looking. Very pleased!
Replace concrete walkway from front porch
The old concrete walkway to our front porch was breaking up. Otto studied the job carefully, provided an estimate. The crew showed up on the scheduled date and did a great job removing the old concrete and creating the new walkway. Smooth forming, good gravel base, nice attention to detail. They were happy to discuss details - how to get concrete under the wood steps to support them, whether to have a broom finish or smooth finish. The job was completed in two days, as promised. It looks great and, hopefully, will last another 50 years.
Concrete walkway, parge, masonry
Ottos is an exceptional service provider. The crews they sent were competent, diligent, and meticulous. If I ever needed assistance with any masonry, or concrete work this is the only company I would call. Prices were fair and the work was done quickly with no messing around.
Parging, Porch and Walkway Repair
The job was handled very professionally from start to finish. The estimator, payment department as well as the crew were very pleasant to work with and clearly had years of experience. Jermain and Alan did a fantastic job with the laying of the pavers (fixing a long-standing trip hazard I assumed was unfixable), and repairing and tuckpointing our flagstone steps. We're no long embarrassed about our front yard!
Read the other 8 detailed reviews on this pageShow fewer reviews
Chimney and Flagstone Repair
I hired Otto's Masonry to repair two chimneys and replace entry flagstone at a house in Richmond Hill, and I couldn't be more pleased with the results. They meticulously followed all instructions and completed the job with exceptional attention to detail. The team was professional, courteous, and ensured minimal disruption throughout the project. I highly recommend Otto's for any chimney repairs or home improvement needs. They exceeded my expectations, and I will definitely hire them again for future projects.
Back porch
I was amazed that the project only took two days. The men worked so hard for a full nine hours. They also solved a problem when they discovered it and came up with a fantastic solution. It is a relief to have the old porch gone and replaced with such an attractive new one.
Chimney rebuild
Otto's Masonry provided a professional experience: from the first call, evaluation, estimate, work progress, cleanup to payment options. All were excellent. The pitch of the roof and access presented issues, however these were all resolved by Otto. The price was fair, reasonable and came in at well below others who were off the street and flyers. Also the workers were insured, which cannot be said for the others. Neighbours had only positive comments. The work was completed in two days. Thank you Otto for giving me peace of mind.
Porch renovation
The service with Otto's masonary was prompt and professional. The work was beautifully done. I would highly recommend this company.
Quality Work At A Fair Price
I recently hired Otto's Masonry company to help with a project - a complete front porch makeover- at my home and I couldn't be happier with the results. The team provided quality service and were extremely reliable and hard-working. They completed the job in a timely manner and at a fair price. On top of that, they were also very friendly and easy to work with. I highly recommend this company for any masonry needs.
Front Step - repair and new mortar
Otto's team where on time, efficient, clean and tidy job. Completed the work in 5 hours, while other quotes where estimating 2 days and double the price. I am truly grateful, I found them! My front steps look beautiful again. Thank you for a great job! Client T
Repair brick chimney
Ottos Masonry- the staff and workers were friendly, knowledgeable, professional , respectful, trustworthy Im so grateful to them for the service they all provided
New natural stone walkway and steps to front door
Otto and his team were professional from inception to completion, working tirelessly to ensure it was perfect. The weather was very hot during this time but they pushed through regardless. They are perfectionists and I highly recommend them for all your masonry work.
Sources
1 named public sourceWhere this information comes from
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Review sources
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Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Trade licensing in Canada is set by each province or territory. Electrical, gas and plumbing are licensed trades almost everywhere (for example ESA for electrical and TSSA for gas in Ontario), so check your provincial regulator that the contractor is certified for the work before you hire.
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Common questions about Otto's Masonry
Is Otto's Masonry a legitimate business?
Otto's Masonry has 435 independent public reviews, rated 4.9 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Otto's Masonry?
Otto's Masonry has 435 public reviews, averaging 4.9 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Otto's Masonry's reviews are genuine?
Otto's Masonry's 435 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
How long has Otto's Masonry been trading?
Otto's Masonry has been reviewed on public sources since 2008.
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