CONSUMER DIRECT WINDOWS AND DOORS - LOCAL SHOWROOM

We purchased a new Composite front entry door with composite frame, sidelights and a triple latch system. We also purchased a new rear sliding door. We shopped around and their price was indeed the lowest by several hundred dollars. Unfortunately, the door had to be replaced 3 times due to very evident defects in the factory finish. In the end, the door frame wasn't installed square to the house so the door doesn't hang square in the frame. it looks good if you don't look at the obvious uneven spacing between the door and frame. They couldn't fix it, so as compensation, the boss offered me a discount on any new work I need. I do need windows, but why would I buy more product from them after that. I gave them three stars because they tried to remedy the screw-ups and the door does look good if you don't pay close attention to details.

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My experience with Consumer Direct was excellent. We needed a new exterior laundry room door and another for the garage. We went into the showroom with no clear idea of what we wanted, but got some great advice right off the bat (which we ended up following to a T). During the consultation/purchase phase, everything was straightforward: we had clear info, costs, timelines. Several weeks later they called when the doors were delivered - we were lucky to get an install the next day (before the polar vortex hit) - and the installers were neat and efficient. Everything happened exactly as planned. The doors are gorgeous and no more cold drafts (our previous door and install from a different company weren't good, you get what you pay for)! Highly recommend, and will be back when we're ready to replace our front door.

The team came and provided a great quote, custom built the window and installed it within 2 months. The installation was seamless - the old window was out and the new one installed within 2 hours. They even installed trim on the interior! They were clean, friendly, and experienced. I will definitely use them again!

I am satisfied from the started quotation to completion. I had new windows installed and when I returned home from work, I saw the new windows and I am very pleased with them.