Early access in Canada. We are still building our directory for Canada. The profiles here show real public evidence from named sources, but coverage is limited and our checks are not yet as complete as on our UK site. Treat this as a preview, not a full picture.

Public evidence profile · Checked May 2026

Impetus Plumbing and Heating

PlumberRichmond5.04 reviews · 1 independent public source
Credentials & registries
Technical Safety BC
Awards & recognition
1 independent award
Trust Score
37out of 100
Building a public record

37 out of 100, with a caution: only 4 reviews held yet. A small public record keeps the evidence thin, and the score reflects that.

  • Rated 5.0 from 4 reviews
  • 1 credential shown
How this score is worked out
Rating5.0 / 5
Review volumeLow · 4
Independent sources1 independent public source
Credentials1 credential shown

How this score is made up

What customers say21.9 of 64.1
Independent checks14.1 of 21.9
Track record1.3 of 14.1
See the independent checks
  • Ways to reach them12.5 of 12.5
  • Photos of their work0 of 6.3
  • Industry recognition1.6 of 3.1

Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.

Call (604) 719-2136
Reviews · public evidence

What customers say

These review totals are published independently on the named public source below, not testimonials this business chose to show. We show the aggregate rating, review volume, and source attribution we hold so you can weigh the evidence yourself.

5.0out of 5
4 reviews in public evidence
Where these reviews are published
  • Houzz4 reviews · 5.0 avg
Local context

Rated 5.0, above the local average for plumbers in Richmond

Across 49 plumbers in Richmond, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.

Credentials and checks

Credentials, licences and vetting

Credentials and associations

Credentials and memberships

1

These credentials and memberships are attributed to named public sources. Check the source before relying on them.

Independent recognition

Awards & recognition

3× Best of Houzz winner (2021, 2019, 2018)

Best of Houzz is an annual award from the home-renovation platform Houzz, given to the professionals its community rates most highly for design or customer service.

View award source (opens in new tab)

These are independent third-party awards: recognition earned from review communities and trade bodies, never paid placement.

Source-listed gallery

Photos listed on Houzz

1 photo

These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.

Sources

Where this information comes from

2 named public sources

Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.

Review sources

Registers and membership directories

Public evidence last checked May 2026

About

We are a plumbing and heating company. Our goal is to bring the highest quality of workmanship, integrity, and customer service. We guarantee and stand behind all of our work with 110% satisfaction guarantee. If our work is not done to your expectations the first time, we will come back and work on it until you are 110% satisfied - FREE on the second visit. At Impetus Plumbing and Heating, we believe that our customers always come first. Our greatest strength is that we listen and we create solutions to all your problems. Not only do we create solutions, we love educating our customers, so if you ever have any questions on what we’re doing or you’re curious about anything to do with plumbing, drainage, heating and gas, please do not hesitate to ask our friendly technicians – you can even give us a call! Every customer is special to us and that is why we strive to give the best service out there and go the extra mile. When you call us, you can rest assure that you will be in good hands. From plumbing, to drainage, to heating, to gas, we’ll make it happen! For service or more information, please call 604-719-2136 for all inquiries, or schedule an appointment online and we will call you back for a confirmation. We offer 24/7 service.

Services they list

Bathroom PlumbingBathroom RemodelingBathtub InstallationDrain CleaningEmergency PlumbingFaucet InstallationFaucet RepairFrozen Pipe RepairGarbage Disposal InstallationGarbage Disposal RepairHydro JettingKitchen Plumbing

Listed on public sources or the business's own website; check directly that they cover your job before you book.

What this business says about itself
From their own website

What this business says about itself

See their work: Instagram (opens in new tab) · Facebook (opens in new tab)

  • Emergency availability: 24-Hour Emergency
  • Areas served: West Vancouver, North Vancouver, Vancouver, Richmond, Delta, Burnaby, Coquitlam
  • Brands they work with: Navien, Rinnai
  • Good to know: Free quotes

These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.

Your own checks

What to check before you hire

Worth checking yourself
Only a few public reviews are shown. Ask for recent references you can contact.
Their public evidence comes from a single source. Look them up on another site before deciding.
Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemized quote (parts and labour separately) before agreeing to major work.
Gas work is licensed separately from general plumbing in every province. Make sure anyone working on a gas appliance or gas line holds the gas certification your province requires, and ask for proof of that certification before they start.

Want an extra legitimacy check? Run the Rogue Contractor Check on Impetus Plumbing and Heating before you contact them.

Run Rogue Contractor Check →
Good to know

Common questions about Impetus Plumbing and Heating

Is Impetus Plumbing and Heating a legitimate business?

Impetus Plumbing and Heating has 4 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.

What do customers say about Impetus Plumbing and Heating?

Impetus Plumbing and Heating has 4 public reviews, averaging 5 out of 5. The reviews section shows the aggregate rating, review volume, and review source information we hold.

How do I know Impetus Plumbing and Heating's reviews are genuine?

Impetus Plumbing and Heating's 4 public reviews come from a named public review source. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show the review source information and aggregate rating we hold rather than selling rankings, so you can weigh the evidence for yourself.

Is Impetus Plumbing and Heating qualified and accredited?

We hold 1 independently sourced credential for Impetus Plumbing and Heating, including Technical Safety BC. Each is attributed to the body that issued it in the credentials section. For example, Technical Safety BC is Technical Safety BC: the British Columbia body that licenses contractors and oversees the safe installation of gas, electrical, boiler and other regulated technical systems.

Has Impetus Plumbing and Heating won any awards?

Impetus Plumbing and Heating holds 1 independent award, including 3× Best of Houzz winner (2021, 2019, 2018). These are third-party awards: recognition that has to be won, not self-issued.

What does Impetus Plumbing and Heating specialise in?

Impetus Plumbing and Heating lists specialist services including Bathroom Plumbing, Bathroom Remodeling, Bathtub Installation, Drain Cleaning, Emergency Plumbing, Faucet Installation. If your job is one of these, look for it in their listed services or ask them to confirm for your project.

What areas does Impetus Plumbing and Heating cover?

They state on their own website that they cover West Vancouver, North Vancouver, Vancouver, Richmond, Delta, Burnaby, Coquitlam. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.

Compare your options

More plumbers in Richmond

These options match the same trade in Richmond. Compare the public evidence on each profile before you decide.

See all plumbers in Richmond