Public evidence profile

Kelly's Heating

East York

About

Way back in 1981, Joe Kelly made his first house call in his own neighbourhood of Leaside. J. Kelly’s Heating has been a family run business ever since, with Joe’s son Neil joining the team in 2006. We have built our client base, one family at a time by always putting customers first. We know many of you by name and face, as you know us; we’re even trusted with keys to some of your houses. OLD-FASHIONED CUSTOMER SERVICE - LATEST TECHNOLOGY... We’re old-fashioned in customer service but forward-thinking in our technology. We’re an industry leader because we love what we do. When you choose J. Kelly's Heating, you choose 40 years of honesty, pride in our work and integrity. We're a name you can trust – just ask your neighbours! Kelly Heating Kelly's Heating J. Kelly Heating J. Kelly's Heating Joe Kelly Heating Joe Kelly's Heating

Public review evidence4.8★ from 120 public reviewsAcross Homestars

Reviews

4.8out of 5
120 reviews in the public recordCross-checked across 1 source
Homestars5 reviews · 5.0 avg

Highlights

"I had two furnaces and one combi boiler that were overdue for a general inspection. I had to wait a bit to get these guys out for the inspection as it was prime season for furnace emergencies but they were scheduled for the New Year and showed up on time with great communication en route. It was a seasoned tradesman with an apprentice, both friendly and polite. They took their time and found an issue with the original installation of the combi boiler. I felt like my appliances got a through review (complete with detailed report) and I was happy to know they are working fine and in the Spring I will have this company back to correct the installation error on the boiler (not done by them) and have the boiler flushed. Ultimately they provided solid piece of mind that my HVAC is in good shape overall."

AnonymousHomestars5.0 rating

"Our boiler broke down on a Sunday. They were busy until Monday but communicated well and turned up on time. They were able to do a temporary fix to the problem, and have given us a fair estimate to replace the boiler. Everything went very smoothly, everyone was polite and efficient."

AnonymousHomestars5.0 rating

"I had a great experience with Kelly's. Joe came out to do a quote and was very creative in determining what I needed to appropriately cool my second floor (I had an existing malfunctioning single-head unit that a different company wanted more than the original cost to fix!). He recommended a ductless 2-head unit that would replace the existing unit and cool more effectively than before. The quote was reasonable so I hired them. The job was done on schedule, the crew was professional, on time, cleaned up and I observed they took appropriate safety measures at height. And it was very nice to work with an owner-operated company (Joe and his son Neil (who led the install team) own the company). Other HVAC companies I have hired you are dealing with many layers to get anything resolved. A high recommend."

AnonymousHomestars5.0 rating

Detailed reviews

Showing the 5 reviews we hold full text for. The 120 headline total is the review volume reported across Kelly's Heating’s source profiles.

Anonymous5.0 / 5 · 6 Jan 2025

I had two furnaces and one combi boiler that were overdue for a general inspection. I had to wait a bit to get these guys out for the inspection as it was prime season for furnace emergencies but they were scheduled for the New Year and showed up on time with great communication en route. It was a seasoned tradesman with an apprentice, both friendly and polite. They took their time and found an issue with the original installation of the combi boiler. I felt like my appliances got a through review (complete with detailed report) and I was happy to know they are working fine and in the Spring I will have this company back to correct the installation error on the boiler (not done by them) and have the boiler flushed. Ultimately they provided solid piece of mind that my HVAC is in good shape overall.

Homestars
Anonymous5.0 / 5 · 27 Feb 2024

Our boiler broke down on a Sunday. They were busy until Monday but communicated well and turned up on time. They were able to do a temporary fix to the problem, and have given us a fair estimate to replace the boiler. Everything went very smoothly, everyone was polite and efficient.

Homestars
Anonymous5.0 / 5 · 7 Aug 2023

I had a great experience with Kelly's. Joe came out to do a quote and was very creative in determining what I needed to appropriately cool my second floor (I had an existing malfunctioning single-head unit that a different company wanted more than the original cost to fix!). He recommended a ductless 2-head unit that would replace the existing unit and cool more effectively than before. The quote was reasonable so I hired them. The job was done on schedule, the crew was professional, on time, cleaned up and I observed they took appropriate safety measures at height. And it was very nice to work with an owner-operated company (Joe and his son Neil (who led the install team) own the company). Other HVAC companies I have hired you are dealing with many layers to get anything resolved. A high recommend.

Homestars
Anonymous5.0 / 5 · 3 Aug 2023

We had Scott come in to take a look at our AC compressor. He was very professional, punctual, caring, and friendly. He checked the air filter while he was checking a fuse and suggested that we replace it right away. He also disposed of the old air filter for us. And, Scott also agreed to do us a favor and wear shoe covers that we provided. He was very thoughtful and said that he will use the same shoe covers once he's back. Small details go a long way. AC compressor is as good as new now. It has been a pleasure since day 1. Looking forward to doing more business with you!

Homestars
Anonymous5.0 / 5 · 5 Dec 2022

They were fantastic. We needed a lot of hand holding as this process was new to us. They spent almost an hour on the phone talking to me about all the different options. After we mutually decided on the best option for us, the execution was flawless. They nailed the job and were amazing with my two young kids who watched almost the entire job. Highly recommend the team and will continue to use them for annual maintenance.

Homestars

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Public evidence shown
Public review evidence4.8★ from 120 public reviewsAcross HomestarsHomestars

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Trust evidence score

30/100

This score weighs how many independent sources corroborate this trader, the depth of their reviews, peer endorsements, verified credentials, and how easily you can reach them.

30 of 100 points30%

Strongly-evidenced threshold: 60 points.

Review platform presence0/25
Peer endorsements0/15
Phone number0/10
Planning history0/10
Verified credential0/10
Reviews 100+20/20
Not dissolved10/10
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0 linked review platforms found; need 2.

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0 endorsements on file; need 3.

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PassedReviews 100+

120 reviews with a 4.8 average rating.

PassedNot dissolved

No Companies House dissolution or insolvency on record.