2 eligible sources differ by 0.9 stars
Current ratings from eligible public sources vary materially. This is a bounded caution for manual review, not proof of fake reviews or wrongdoing.Public evidence profile
New Canadian Drain & Plumbing
Review quality
Caution noted
Credentials & registries
City of Toronto Municipal Licensing and Standards
Awards & recognition
2 independent awards
Trust Score
83out of 100
83 out of 100, with a review caution. The score rests on rated 4.7 from 1,280 reviews across 2 review sources; the caution flags a review pattern to check before you rely on it.
- Rated 4.7 from 1,280 reviews across 2 review sources
- 15 reviews in the last 12 months
How this score is worked out
Rating4.7 / 5
Review volume1,280
Independent sources2 independent public sources
Credentials1 credential shown
How this score is made up
What customers say53.5 of 64.1
Independent checks15.6 of 21.9
Track record14.1 of 14.1
See the independent checks
- Ways to reach them12.5 of 12.5
- Photos of their work0 of 6.3
- Industry recognition3.1 of 3.1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Review quality check
Review cautionOne or more review signals need a manual check
Some review signals are flagged for a closer manual check. That doesn't prove fake reviews or any wrongdoing.
2 sources minimum10+ reviews per source0.8+ rating gap flagged2 sources checkedAssessed Aug 2, 2026
From customer reviews
What customers consistently say
What this contractor's customers report about their jobs, in their own words.
Customers who keep coming back: “I have been dealing with New Canadian Drain and Plumbing for the past 10 years and have never been disappointed with their services.” · Yellow Pages, Oct 14, 2015
Respectful and tidy in your home: “The crew worked extremely hard throughout the day and I have to thank them for cleaning up when they were finished.” · Yellow Pages, Apr 25, 2017
Credentials and checks
Credentials, licences and vetting
Credentials and associations
1Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Source reference
- T94-3245623
- Licence class
- PLUMBING CONTRACTOR
- Source checked
- May 4, 2026
Independent recognition
Awards & recognition
HomeStars is one of Canada's largest home-services review sites; its Best of award goes each year to the pros with the highest verified customer ratings.
View award source (opens in new tab)HomeStars is one of Canada's largest home-services review sites; its Best of award goes each year to the pros with the highest verified customer ratings.
View award source (opens in new tab)These are independent third-party awards: recognition earned from review communities and trade bodies, never paid placement.
Reviews · public evidence
What customers say
These reviews are published independently on the named public sources below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.7out of 5
Where these reviews are published
- HomeStars1,250 reviews · 4.7 avg
- Yellow Pages30 reviews · 3.8 avg
Highlights
“Samad was amazing!!! He was very professional, informative and very skilled.”
“They were amazing. Highly recommend!”
“Needed to replace a toilet and George was very friendly, professional and got the job done very quickly. He also explained every step, took the old toilet and left everything clean. I would definitely call New Canadian again in the future!”
Detailed reviews
These are the individual reviews we hold for New Canadian Drain & Plumbing, including the highlights above. The 1,280 headline total is the review volume reported across public review sources.
Keivan just came to give an estimate but was very personable and honest.
September 9, 2022 Needed to replace a toilet and George was very friendly, professional and got the job done very quickly. He also explained every step, took the old toilet and left everything clean. I would definitely call New Canadian again in the future!
September 8, 2022 I called New Canadian Drain and the technician Winford came over within the hour and fixed a leak under the kitchen sink. He was very friendly, knowledgeable and professional. We are very satisfied and highly recommended New Canadian Drain and Plumbing.
Local context
Rated 4.7, above the local average for plumbers in Toronto
Across 137 plumbers in Toronto, the typical rating is 4.5 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
3 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Registers and membership directories
Check dates vary by source. Where we hold a date, the check shows it.
Independent checks
About this business
How long they've really been tradingThey state they've been established since 2002, but the earliest independent source we can find is 2010. Worth asking them about the gap.
They say, established2002Website online since2004First public review2010Award-winning since2025
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemized quote (parts and labour separately) before agreeing to major work.
Gas work is licensed separately from general plumbing in every province. Make sure anyone working on a gas appliance or gas line holds the gas certification your province requires, and ask for proof of that certification before they start.
Want an extra legitimacy check? Run the Rogue Contractor Check on New Canadian Drain & Plumbing before you contact them.
Run Rogue Contractor Check →Good to know
Common questions about New Canadian Drain & Plumbing
Is New Canadian Drain & Plumbing available for emergencies?
They advertise 24/7 availability on their own website. This is the business's own statement on their website, not something we have independently checked. For an urgent job, call to confirm they can attend before you rely on it.
Is New Canadian Drain & Plumbing a legitimate business?
New Canadian Drain & Plumbing has 1,280 independent public reviews, rated 4.7 out of 5, gathered and cross-checked across 2 review sources. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about New Canadian Drain & Plumbing?
New Canadian Drain & Plumbing has 1,280 public reviews, averaging 4.7 out of 5, gathered across 2 review sources. You can read the individual reviews and where each came from in the reviews section above.
How do I know New Canadian Drain & Plumbing's reviews are genuine?
New Canadian Drain & Plumbing's 1,280 public reviews are gathered and cross-checked across 2 review sources. Reviews spread across several review sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has New Canadian Drain & Plumbing had recent public reviews?
New Canadian Drain & Plumbing has 15 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Is New Canadian Drain & Plumbing qualified and accredited?
We hold 1 independently sourced credential for New Canadian Drain & Plumbing, including City of Toronto Municipal Licensing and Standards. Each is attributed to the body that issued it in the credentials section. For example, City of Toronto Municipal Licensing and Standards is the City of Toronto's licensing for plumbing, drain and heating contractors: the municipal licence required to do that work in Toronto.
Has New Canadian Drain & Plumbing won any awards?
New Canadian Drain & Plumbing holds 2 independent awards, including Best of HomeStars winner (2026); HomeStars Best of the Best winner (2025). These are third-party awards: recognition that has to be won, not self-issued.
Is New Canadian Drain & Plumbing insured?
They state on their own website that bonded & Insured. This is the business's own statement on their website, not something we have independently checked. Ask to see a current certificate before work starts.
What areas does New Canadian Drain & Plumbing cover?
They state on their own website that they cover Greater Toronto Area, Etobicoke, North York, Mississauga, Brampton, Vaughan, Richmond Hill, Markham. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.
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