May 14, 2021 My husband and I would highly recommend Northern Star Plumbing/Gas/Service, they were quick efficient, highly knowledgeable. We had great service, they were very helpful with everything and although we were new customers, it felt like we were treated with exceptional service.
Public evidence profile · Checked May 2026
Northern Star Plumbing Gas Service
Trust Score
41out of 100
41 out of 100, with a caution: newest review we found is from May 2021. Weigh that age against the score.
- Rated 5.0 from 5 reviews
Newest review May 2021
How this score is worked out
Rating5.0 / 5
Review volumeLow · 5
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say21.7 of 60.9
Independent checks12.5 of 28.1
Track record7.2 of 10.9
See the independent checks
- Licences and credentials0 of 6.3
- Ways to reach them12.5 of 12.5
- Photos of their work0 of 6.3
- Industry recognition0 of 3.1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- Yellow Pages5 reviews · 5.0 avg
Detailed reviews
August 21, 2020 Very very happy with the work done. Was contacted by the owner, Robert, a few days before the job so they could get more information about replacing a broken toilet. Josh showed up on time and with a go-to attitude to get the work done. Very knowledgeable, professional and friendly. Would highly recommend them for any job.
July 24, 2020 If you are looking for a professional, quality of care that you would find from a trusted family member, then you need to call Northern Star Plumbing! When our old hot water tank started leaking, I am so grateful that they were the ones here to put in our new system. From start to finish, highly professional and cared about the work as if the installation was being done in their own home.
February 4, 2019 Friendly, professional and very quick service. Have used this company for multiple jobs now and have been very impressed with the customer service and work completed. Would definitely recommend to anyone with gas or plumbing needs.
December 5, 2016 Fast, friendly and efficient service. Did not feel taken advantage of. Glad to be supporting a local business owner. Will recommend to friends.
Local context
Rated 5.0, above the local average for electricians in Victoria, BC
Across 18 electricians in Victoria, BC, the typical rating is 4.3 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
From customer reviews
What customers consistently say
Recurring themes from 5 customer reviews on Yellow Pages.
“they were quick efficient, highly knowledgeable.” · Yellow Pages, May 14, 2021
“Friendly, professional and very quick service.” · Yellow Pages, Feb 4, 2019
“Fast, friendly and efficient service.” · Yellow Pages, Dec 5, 2016
From Yellow Pages
Opening hours
The hours this business publishes online, handy for knowing when to call. Confirm before you set off.
- Monday–Friday
- 8am–5pm
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Public evidence last checked May 2026
About
Family-owned and operated, Northern Star Plumbing Gas Service is your plumbing and gas specialists serving the Greater Victoria area! Since 2001, home and business owners across southern Vancouver Island and the surrounding area have counted on our team for tried-and-true plumbing and gas work at fair prices. Owner Rob Brown and his team have years of experience serving both residential and commercial customers throughout the region. Has your home’s hot water heater or furnace seen better days? We can repair or replace it quickly and affordably. We also know commercial properties, like office complexes and restaurants, have special gas and plumbing needs. From video pipe inspections to annual inspections, we do it all! Each of our gas and plumbing projects begins with a free estimate. Get a quote today from the talented Northern Star Plumbing Gas Service team and rest assured that one of the most reliable teams in the region is committed to your total satisfaction. When you choose Northern Star Plumbing Gas Service, you’ll benefit from an accommodating, experienced team that promises exceptional customer service and attention to detail. Contact us today to schedule service! See more text
What this business says about itself
From their own website
What this business says about itself
- Established: 2001 (25 years in business)
- Experience they state: over 20 years
- Areas served: Victoria, Sooke, West Shore
- Good to know: Free quotes · Family-run
Accreditations it displays. Confirm each is current on the official register before you hire:
- BBB Accredited · verify (opens in new tab)
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Independent checks
About this business
How long they've really been tradingThey state they've been established since 2001, but the earliest independent source we can find is 2016. Worth asking them about the gap.
They say, established2001First public review2016
Your own checks
What to check before you hire
Worth checking yourself
Only a few public reviews are shown. Ask for recent references you can contact.
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Trade licensing in Canada is set by each province or territory. Electrical, gas and plumbing are licensed trades almost everywhere (for example ESA for electrical and TSSA for gas in Ontario), so check your provincial regulator that the contractor is certified for the work before you hire.
A construction lien is a real risk: in every province an unpaid subcontractor or supplier can register a lien against your home even if you already paid the main contractor. Hold back the statutory amount (commonly around 10%) and get signed lien waivers as you pay.
Look for consistent reviews across several named sources, not one polished profile.
Want an extra legitimacy check? Run the Rogue Contractor Check on Northern Star Plumbing Gas Service before you contact them.
Run Rogue Contractor Check →Good to know
Common questions about Northern Star Plumbing Gas Service
Is Northern Star Plumbing Gas Service a legitimate business?
Northern Star Plumbing Gas Service has 5 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Northern Star Plumbing Gas Service?
Northern Star Plumbing Gas Service has 5 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Northern Star Plumbing Gas Service's reviews are genuine?
Northern Star Plumbing Gas Service's 5 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
What areas does Northern Star Plumbing Gas Service cover?
They state on their own website that they cover Victoria, Sooke, West Shore. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.
How long has Northern Star Plumbing Gas Service been trading?
Northern Star Plumbing Gas Service has been reviewed on public sources since 2016.