HomeStars is one of Canada's largest home-services review sites; its Best of award goes each year to the pros with the highest verified customer ratings.
View award source (opens in new tab)Public evidence profile · Checked May 2026
Pacific Home Comfort Experts
Awards & recognition
2 independent awards
Trust Score
61out of 100
- Rated 5.0 from 179 reviews
Newest review January 2025
How this score is worked out
Rating5.0 / 5
Review volume179
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say46 of 60.9
Independent checks11.3 of 28.1
Track record4 of 10.9
See the independent checks
- Licences and credentials0 of 6.3
- Ways to reach them5 of 12.5
- Photos of their work3.1 of 6.3
- Industry recognition3.1 of 3.1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
From customer reviews
What customers consistently say
What this contractor's customers report about their jobs, in their own words.
Respectful and tidy in your home: “the team was extra careful to leave everything spotless when they left.” · HomeStars, Oct 27, 2024
Independent recognition
Awards & recognition
HomeStars is one of Canada's largest home-services review sites; its Best of award goes each year to the pros with the highest verified customer ratings.
View award source (opens in new tab)These are independent third-party awards: recognition earned from review communities and trade bodies, never paid placement.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Customers often mention
Where these reviews are published
- HomeStars179 reviews · 5.0 avg
Detailed reviews
These are the individual reviews we hold for Pacific Home Comfort Experts, including the highlights above. The 179 headline total is the review volume reported across public review sources.
From start to finish, my experience with Pacific Home Comfort was excellent and outstanding. Delmyra was quick to response to any questions I have, personable communication and great to work with. The installation was quick and seamless, the team left the place clean and spotless. Balwin was extremely knowledgeable and his team remained diligent and professional throughout the process. The team's work was first class and west beyond fixing work from a previous installation of my A/C by another company. I will highly recommend Pacific Home Comfort and his team.
After 14 years my furnace finally died. After canvasing different companies, I decided to move forward with Pacific Home Comfort Experts. From start to finish, the team was professional and knowledgeable. They took the time to assess my needs and provided me with options without adding any pressure to purchase. The installation was smooth, and the team was extra careful to leave everything spotless when they left. My new furnace is running perfectly, and I can already feel the difference in warmth and efficiency. I highly recommend them to anyone needing HVAC work done!
From the beginning the team at Pacific Home Comfort were friendly, knowledgeable, transparent and accommodating. Our old AC stopped working and we needed to have a new one installed. We worked with Baldwin who really knows his stuff! He gave us recommendations that fit our budget and completed the installation as promised.
From start to finish, my experience working with Pacific Home Comfort was outstanding. Delmyra was personable, communicative, and great to work with. Our installation required maneuvering nearly four flights of stairs from the street, with several twisty turns and bends, presenting quite a challenge. Despite these obstacles, Baldwin and his team remained diligent and professional throughout the entire process. One aspect that stood out to me was Baldwins meticulous craftsmanship. He does great work it showed in the details. This level of care and precision made a significant difference in the final result. Their dedication, expertise, and attention to detail left me thankful I went with them.
Very happy with the result. Clean install looks very nice. Will definitely consider going back to them next summer for more upgrades
Local context
Rated 5.0, above the local average for electricians in Markham
Across 36 electricians in Markham, the typical rating is 4.7 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Public evidence last checked May 2026
About
Pacific Home Comfort Experts has been a trusted name in the heating and cooling industry for over 25 years. We specialize in the sale, service, and installation of high-quality furnaces, air conditioners, and indoor air quality systems. Our comprehensive HVAC solutions cover everything from ductwork and gas line installations to forced air and high-velocity hydronic systems. We’re dedicated to delivering high-performance systems and expert installations to meet every customer need. Our team of licensed, insured, and highly skilled professionals is committed to your satisfaction. We are fully covered by the Workplace Safety & Insurance Board (WSIB), operate under the Technical Standards & Safety Authority (TSSA), and are proud members of the Heating, Refrigeration & Air Conditioning Institute of Canada (HRAI). At Pacific Home Comfort Experts, we recognize that your HVAC system is a significant investment. That's why we ensure transparent communication and take the time to address all of your concerns. Whether you're installing a new forced air system, or a high-velocity hydronic system, or need customized ductwork and gas line work, we use the highest-quality products and materials for reliable, optimal performance. We take pride in our work and are dedicated to providing integrity-driven, top-tier service with no compromise on quality. Our reputation for quality workmanship and customer satisfaction has earned us loyal clients who continue to return and refer others to us.
Independent checks
About this business
How long they've really been tradingOperating since at least 2024 (2 years), according to an independent source, not just their own word.
Website online since2006Award-winning since2024
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Trade licensing in Canada is set by each province or territory. Electrical, gas and plumbing are licensed trades almost everywhere (for example ESA for electrical and TSSA for gas in Ontario), so check your provincial regulator that the contractor is certified for the work before you hire.
A construction lien is a real risk: in every province an unpaid subcontractor or supplier can register a lien against your home even if you already paid the main contractor. Hold back the statutory amount (commonly around 10%) and get signed lien waivers as you pay.
Confirm they cover your area and can actually come out in your timeframe before anything else.
Want an extra legitimacy check? Run the Rogue Contractor Check on Pacific Home Comfort Experts before you contact them.
Run Rogue Contractor Check →Good to know
Common questions about Pacific Home Comfort Experts
Is Pacific Home Comfort Experts a legitimate business?
Pacific Home Comfort Experts has 179 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Pacific Home Comfort Experts?
Pacific Home Comfort Experts has 179 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Pacific Home Comfort Experts' reviews are genuine?
Pacific Home Comfort Experts' 179 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Pacific Home Comfort Experts won any awards?
Pacific Home Comfort Experts holds 2 independent awards, including Best of HomeStars winner (2026); HomeStars Best of the Best winner (2024). These are third-party awards: recognition that has to be won, not self-issued.
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