Early access in Canada. We are still building our directory for Canada. The profiles here show real public evidence from named sources, but coverage is limited and our checks are not yet as complete as on our UK site. Treat this as a preview, not a full picture.
Public evidence profile · Checked May 2026
How this score is made up
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Recurring themes from 5 customer reviews on HomeStars.
“The team at Poolcraft was patient while we dealt with the septic and once that was out of the way, the official planning began.” · HomeStars, Nov 22, 2024
“Their team is very knowledgeable and helpful in making recommendations for chemical treatments and products upgrades for improved efficiency and performance.” · HomeStars, Oct 12, 2024
HomeStars is one of Canada's largest home-services review sites; its Best of award goes each year to the pros with the highest verified customer ratings.
View award source (opens in new tab)HomeStars is one of Canada's largest home-services review sites; its Best of award goes each year to the pros with the highest verified customer ratings.
View award source (opens in new tab)These are independent third-party awards: recognition earned from review communities and trade bodies, never paid placement.
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
These are the individual reviews we hold for Pool Craft, including the highlights above. The 166 headline total is the review volume reported across public review sources.
Geoff at poolcraft and his representative Ed who came to the house immediately the following day quickly assessed our issue who advised we needed a new heater. Poolcraft immediately ordered a better heater delivered that day as promised and the next day installed as promised. It was a seamless and easy process and we could not appreciate it more considering what we had to go through two weeks prior. I would definitely recommend pool craft for your pool care and maintenance which is what I'm going to do from now on. Thank you again for your professionalism efficiency and attention to detail.
Poolcraft Delivered.....From start to finish, the process was incredible!!. Believe it or not the planning process started years in advance as our backyard had a septic system that we needed to deal with first, before we could get into the pool planning with Poolcraft. The team at Poolcraft was patient while we dealt with the septic and once that was out of the way, the official planning began. From the sales team, design team, building team and landscaping team, everything about process was informative, very trustworthy and we felt incredible thankful for the team we had to bring our backyard dreams come to life. Thank you Poolcraft, thank you!!!
As a relatively new pool and hot tub owner, I am very glad Pool Craft was recommended to me early on as a great one stop shop for any of my equipment replacement requirements and ongoing pool and hot tub service needs. Their team is very knowledgeable and helpful in making recommendations for chemical treatments and products upgrades for improved efficiency and performance. They helped me improve performance in my existing and aging set up by installing a more efficient pump and cartridge filter. I would not hesitate to recommend Pool Craft as a very reliable company and staff for all your pool and hot tub service needs.
These guys were awesome, they were so competent, so friendly, and they provided great service.
It is with great pride that I recommend Pool Craft, and a huge shout out to Bobby, Service Manager. I called Pool Craft to save my pool from a reckless contractor who used my pool as a slop sink while installing patio pavers in my backyard and around my pool. Bobby came in, assessed the situation and suggested the best course of action to clean my pool and get it back to pristine condition. It took a while but that's because the pool was in such a poor condition after the contractor left it with chunks of concrete and a lot of mortar in the pool. The restoration of the pool included a new heater and a new filter; the filter was damaged due to the amount of sludge/mortar in the water. Bobby was helping every step of the way, his crews from the pool cleaning, equipment installation and pool cover installation, were great, even Jim came out from Pool Craft to personally put in my pool stairs. All the staff at Pool Craft that helped me with my backyard pool to bring it back to life are upstanding, well knowledgeable, polite, friendly and a pleasure to deal with. Thank you Pool Craft Tony from Aurora
Across 37 hvac contractors in Richmond Hill, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Public evidence last checked May 2026
Pool Craft specializes in all aspects of backyard planning from initial design to construction. We put a priority on building long-term relationships that extend far beyond the project itself. Whether you’re looking to have a new pool installed, an existing pool renovated or you want to build the backyard of your dreams with landscaping and carpentry, Pool Craft and our subsidiaries; Stone Craft and Timber Craft, are here to help every step of the way. The Pool Craft service division offers: pool openings and closings, weekly maintenance, water testing, pool leak detection, equipment repair and replacement, safety cover installation, liner replacement, salt systems and automation. Pool Builder, custom pools, swimming pools, in-ground pools, pool service, leak detection, pool cleanings, pool maintenance, vinyl pools.
See their work: Photo gallery (opens in new tab) · Instagram (opens in new tab) · Facebook (opens in new tab)
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
These photos were listed as completed work by the business or a public source. They do not verify workmanship.
Want an extra legitimacy check? Run the Rogue Contractor Check on Pool Craft before you contact them.
Run Rogue Contractor Check →Pool Craft has 166 independent public reviews, rated 4.9 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
Pool Craft has 166 public reviews, averaging 4.9 out of 5. You can read the individual reviews and where each came from in the reviews section above.
Pool Craft's 166 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Pool Craft holds 2 independent awards, including Best of HomeStars winner (2025); HomeStars Best of the Best winner (2025). These are third-party awards: recognition that has to be won, not self-issued.
They state on their own website that they cover Toronto, GTA. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.
Known for: Professional · Thorough
Known for: Punctual · Friendly & polite · Professional
Known for: Professional · Quality of work
Known for: Quality of work · Fast & efficient · Punctual
Known for: Fast & efficient · Professional
Recognition · from the public record
These describe public evidence MyTrustedTraders held at the stated dates. They are not independent awards, they cannot be bought, and they do not change this business's Trust Score or search position. How milestones are measured
