P

Public evidence profile

Pool Craft

Richmond Hill
4.9166 reviews in the current record
Overview

About Pool Craft

Pool Craft specializes in all aspects of backyard planning from initial design to construction. We put a priority on building long-term relationships that extend far beyond the project itself. Whether you’re looking to have a new pool installed, an existing pool renovated or you want to build the backyard of your dreams with landscaping and carpentry, Pool Craft and our subsidiaries; Stone Craft and Timber Craft, are here to help every step of the way. The Pool Craft service division offers: pool openings and closings, weekly maintenance, water testing, pool leak detection, equipment repair and replacement, safety cover installation, liner replacement, salt systems and automation. Pool Builder, custom pools, swimming pools, in-ground pools, pool service, leak detection, pool cleanings, pool maintenance, vinyl pools.

Public review evidence
Reviews

What customers say about Pool Craft

4.9out of 5
166 reviews in the public recordCross-checked across 1 source
Homestars5 reviews · 5.0 avg

Highlights

"Geoff at poolcraft and his representative Ed who came to the house immediately the following day quickly assessed our issue who advised we needed a new heater. Poolcraft immediately ordered a better heater delivered that day as promised and the next day installed as promised. It was a seamless and easy process and we could not appreciate it more considering what we had to go through two weeks prior. I would definitely recommend pool craft for your pool care and maintenance which is what I'm going to do from now on. Thank you again for your professionalism efficiency and attention to detail."

TinaHomestars5.0 rating

"Poolcraft Delivered.....From start to finish, the process was incredible!!. Believe it or not the planning process started years in advance as our backyard had a septic system that we needed to deal with first, before we could get into the pool planning with Poolcraft. The team at Poolcraft was patient while we dealt with the septic and once that was out of the way, the official planning began. From the sales team, design team, building team and landscaping team, everything about process was informative, very trustworthy and we felt incredible thankful for the team we had to bring our backyard dreams come to life. Thank you Poolcraft, thank you!!!"

AnonymousHomestars5.0 rating

"As a relatively new pool and hot tub owner, I am very glad Pool Craft was recommended to me early on as a great one stop shop for any of my equipment replacement requirements and ongoing pool and hot tub service needs. Their team is very knowledgeable and helpful in making recommendations for chemical treatments and products upgrades for improved efficiency and performance. They helped me improve performance in my existing and aging set up by installing a more efficient pump and cartridge filter. I would not hesitate to recommend Pool Craft as a very reliable company and staff for all your pool and hot tub service needs."

AnonymousHomestars5.0 rating

Detailed reviews

Showing the 5 reviews we hold full text for. The 166 headline total is the review volume reported across Pool Craft’s source profiles.

Tina5.0 / 5 · 10 Sept 2025

Geoff at poolcraft and his representative Ed who came to the house immediately the following day quickly assessed our issue who advised we needed a new heater. Poolcraft immediately ordered a better heater delivered that day as promised and the next day installed as promised. It was a seamless and easy process and we could not appreciate it more considering what we had to go through two weeks prior. I would definitely recommend pool craft for your pool care and maintenance which is what I'm going to do from now on. Thank you again for your professionalism efficiency and attention to detail.

Homestars
Anonymous5.0 / 5 · 22 Nov 2024

Poolcraft Delivered.....From start to finish, the process was incredible!!. Believe it or not the planning process started years in advance as our backyard had a septic system that we needed to deal with first, before we could get into the pool planning with Poolcraft. The team at Poolcraft was patient while we dealt with the septic and once that was out of the way, the official planning began. From the sales team, design team, building team and landscaping team, everything about process was informative, very trustworthy and we felt incredible thankful for the team we had to bring our backyard dreams come to life. Thank you Poolcraft, thank you!!!

Homestars
Anonymous5.0 / 5 · 12 Oct 2024

As a relatively new pool and hot tub owner, I am very glad Pool Craft was recommended to me early on as a great one stop shop for any of my equipment replacement requirements and ongoing pool and hot tub service needs. Their team is very knowledgeable and helpful in making recommendations for chemical treatments and products upgrades for improved efficiency and performance. They helped me improve performance in my existing and aging set up by installing a more efficient pump and cartridge filter. I would not hesitate to recommend Pool Craft as a very reliable company and staff for all your pool and hot tub service needs.

Homestars
Anonymous5.0 / 5 · 8 Oct 2024

These guys were awesome, they were so competent, so friendly, and they provided great service.

Homestars
Anonymous5.0 / 5 · 7 Oct 2024

It is with great pride that I recommend Pool Craft, and a huge shout out to Bobby, Service Manager. I called Pool Craft to save my pool from a reckless contractor who used my pool as a slop sink while installing patio pavers in my backyard and around my pool. Bobby came in, assessed the situation and suggested the best course of action to clean my pool and get it back to pristine condition. It took a while but that's because the pool was in such a poor condition after the contractor left it with chunks of concrete and a lot of mortar in the pool. The restoration of the pool included a new heater and a new filter; the filter was damaged due to the amount of sludge/mortar in the water. Bobby was helping every step of the way, his crews from the pool cleaning, equipment installation and pool cover installation, were great, even Jim came out from Pool Craft to personally put in my pool stairs. All the staff at Pool Craft that helped me with my backyard pool to bring it back to life are upstanding, well knowledgeable, polite, friendly and a pleasure to deal with. Thank you Pool Craft Tony from Aurora

Homestars
Proof gaps

Visible limitations on this record

3

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No verified credential shownNo verified endorsements shownUnclaimed on MyTrustedTraders

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Public evidence shown
Public review evidenceHomestars
Professional endorsements

Endorsements from other traders

0

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Public platform links

Needs 20 more points

Qualifying Score Detail

40/100

Strict supply qualification uses source spread, review depth, endorsements, credentials, and contactability. Commercial plan state is not counted.

40 of 100 points40%

Strict qualifying threshold: 60 points.

Review platform presence0/25
Peer endorsements0/15
Planning history0/10
Verified credential0/10
Reviews 100+20/20
Active business10/10
Phone number10/10
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PassedReviews 100+

166 reviews with a 4.9 average rating.

PassedActive business

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PassedPhone number

Phone listed: +14165629612.

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