HomeStars is one of Canada's largest home-services review sites; its Best of award goes each year to the pros with the highest verified customer ratings.
View award source (opens in new tab)Public evidence profile · Checked May 2026
The Chimney Company Inc.
Awards & recognition
2 independent awards
Trust Score
56out of 100
56 out of 100, with a caution: newest review we found is from July 2024. Weigh that age against the score.
- Rated 5.0 from 201 reviews
Newest review July 2024
How this score is worked out
Rating5.0 / 5
Review volume201
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say49.8 of 64.9
Independent checks2.7 of 20.3
Track record3.2 of 14.9
See the independent checks
- Ways to reach them0 of 16.2
- Photos of their work1.4 of 2.7
- Industry recognition1.4 of 1.4
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Completed work
1 photoPhotos listed as completed work
These photos were listed as completed work by the business or a public source. They do not verify workmanship.
Independent recognition
Awards & recognition
HomeStars is one of Canada's largest home-services review sites; its Best of award goes each year to the pros with the highest verified customer ratings.
View award source (opens in new tab)These are independent third-party awards: recognition earned from review communities and trade bodies, never paid placement.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Customers often mention
Where these reviews are published
- HomeStars201 reviews · 5.0 avg
Detailed reviews
These are the individual reviews we hold for The Chimney Company Inc., including the highlights above. The 201 headline total is the review volume reported across public review sources.
The Chimney Company has amazing, attentive staff. Bill was friendly and easy to work with. He was timely, honest and did a great job rebuilding my chimney. I would highly recommend.
From my three estimates that I received they were the most reasonable and the amount covered everything unlike one company which was only charging for labor and the materials would have been an additional price. They showed up on time and they worked non stop till the work was done. They took pictures of problems they discovered while taking down the old chimney and explained to me how they fixed them. They did a great job at cleaning up.
Bill responded quickly to my request for a quote, was given approximate time line. The job now complete. Looks great. His workers were polite and made sure to clean up. Would highly recommend.
My chimney had sustained considerable wear and tear over the years and I hired the Chimney Company to undertake the repair. They were very professional, providing me with a written quote and answering all of my questions from insurance coverage to the steps involved in fixing the problem. They were timely in response to my request for an inspection and equally so in scheduling the work to be done. Overall, the quality of work and cleanup was exceptional and I would highly recommend the Chimney Company to anyone considering chimney repair.
We moved into a new house and hired the Chimney Company to inspect the fireplace. They did a great job for a fair price. They did an inspection, applied caulking to cracks, and did a cleaning. They also took pictures to show me the condition of everything. There were no hidden fees and no upselling. I highly recommend them.
Local context
Rated 5.0, in line with the local average for bricklayers / masons in Markham
Across 29 bricklayers / masons in Markham, the typical rating is 5.0 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Public evidence last checked May 2026
About
ANNOUNCEMENT The Chimney Company is proudly celebrating its 25TH Anniversary of providing excellent service. We are extremely grateful to our loyal clients and customers. You are the main reason we were able to continue over the years. We also could not have reached this milestone without the hard work and support of our amazing team. They are the reason for all our achievements and success. I want to thank my family and close friends for all the love and support. We look forward to continue serving our clients and our community. William Bassels -The Chimney Company Inc. ________________________ The Chimney Company founder, William Bassels has been in the construction and real estate business for over 25 years. In 1994 he began specializing in the chimney building & repair and lining industry. He would obtain his W.E.T.T. certificates for “Technician and Sweep” and "SITE Basic Inspector" shortly after. Not being completely satisfied he contacted “Toronto Municipal Licensing & Standards” to be tested for chimney repairs and installation. He passed the exam and obtained a license as a “Chimney Repairman”. In 1997 The Chimney Company was officially incorporated and carries all the necessary credentials, license, certificates, workers coverage, liability insurance and guarantees. Our professional staff and crew look forward to making your experience with us memorable. Please keep in mind that we have Full liability Insurance & WSIB Coverage.
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Trade licensing in Canada is set by each province or territory. Electrical, gas and plumbing are licensed trades almost everywhere (for example ESA for electrical and TSSA for gas in Ontario), so check your provincial regulator that the contractor is certified for the work before you hire.
A construction lien is a real risk: in every province an unpaid subcontractor or supplier can register a lien against your home even if you already paid the main contractor. Hold back the statutory amount (commonly around 10%) and get signed lien waivers as you pay.
Ask to see a portfolio of completed work like yours, plus recent references you can contact.
Want an extra legitimacy check? Run the Rogue Contractor Check on The Chimney Company Inc. before you contact them.
Run Rogue Contractor Check →Good to know
Common questions about The Chimney Company Inc.
Is The Chimney Company Inc. a legitimate business?
The Chimney Company Inc. has 201 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about The Chimney Company Inc.?
The Chimney Company Inc. has 201 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know The Chimney Company Inc.'s reviews are genuine?
The Chimney Company Inc.'s 201 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has The Chimney Company Inc. won any awards?
The Chimney Company Inc. holds 2 independent awards, including Best of HomeStars winner (2024); HomeStars Best of the Best winner (2024). These are third-party awards: recognition that has to be won, not self-issued.
