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Public evidence profile · Checked May 2026

The Home Upgraders

HVAC contractorScarborough5.023 reviews · 1 independent public source
How quickly they respond
emergency repairs
Awards & recognition
1 independent award
Trust Score
57out of 100
Good record, gaps to check
  • Rated 5.0 from 23 reviews
  • 4 reviews in the last 12 months
How this score is worked out
Rating5.0 / 5
Review volumeLow · 23
Independent sources1 independent public source
CredentialsNo credentials shown yet

How this score is made up

What customers say32.7 of 64.9
Independent checks19.6 of 20.3
Track record5 of 14.9
See the independent checks
  • Ways to reach them16.2 of 16.2
  • Photos of their work2.7 of 2.7
  • Industry recognition0.7 of 1.4
Response evidence

Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.

Call (647) 371-1937
Public response evidence

How quickly they respond

What their website advertises:

  • emergency repairs

Use this as a reason to call them first, not a guarantee they can attend now. Confirm availability, timing, and call-out terms directly before you rely on it.

Independent recognition

Awards & recognition

HomeStars Best of Newly Listed winner (2025)

HomeStars is one of Canada's largest home-services review sites; its Best of award goes each year to the pros with the highest verified customer ratings.

View award source (opens in new tab)

These are independent third-party awards: recognition earned from review communities and trade bodies, never paid placement.

Reviews · public evidence

What customers say

These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.

5.0out of 5
23 reviews in public evidence4 reviews in the last 12 monthsMost recent review
Where these reviews are published
  • HomeStars23 reviews · 5.0 avg

Detailed reviews

These are the individual reviews we hold for The Home Upgraders, including the highlights above. The 23 headline total is the review volume reported across public review sources.

Abraham5.0 / 5 ·

Dwayne and Billy did a great job with some water damage in my garage. They took the time to do things properly - suggesting some extra time for drying even though it meant they needed to come back again. They left the site very neat as well. The whole process from quote to completion was pleasant, and I would use them again.

Kiwana Scott5.0 / 5 ·

Dwayne was amazing. Not only was he knowledgeable he really took the time to help my husband and I feel less anxious dealing with our issue. One of the reasons we bought a new home was to not have to worry about repairs. He gave us reassurance that although these things can happen they can also be fixed without the need for any further worry. He handled the repair amazingly and restored the area that was water damaged as if it never happened. My husband and I are very happy with the work. Thanks Dwayne and the home upgraders.

brook_nymark5.0 / 5 ·

Dwayne was great. 10 months on and the basement is still dry. Also, we encountered some unexpected foundation issue (to put it mildly) and were able to pivot and resolve those while the waterproofing trench was still open. That likely saved me thousands.

Cheryl5.0 / 5 ·

We were initially interested a drywall installation after water damage in our powder room. Dwayne’s approachable attitude and professionalism put us at ease and we trusted him will a full renovation of the powder room. He demonstrated outstanding service, technical expertise, and attention to detail. Dwayne understood our requirements and delivered and exceeded our expectations. The project was completed within budget, with clear communication throughout each phase. It’s rare to find a contractor that combines quality, reliability, and customer service. We look forward to working with Dwayne and the Home Upgraders again and highly recommend them.

Local context

Rated 5.0, in line with the local average for hvac contractors in Scarborough

Across 40 hvac contractors in Scarborough, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.

Sources

Where this information comes from

1 named public source

Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.

Review sources

Public evidence last checked May 2026

About

Welcome to The Homeupgraders When you care about something, it always comes out better. At The Homeupgraders, we care about the client experience, the work quality and the outcome. We believe in relationships and not mere transactions. Call us today to discuss what is possible.

What this business says about itself
From their own website

What this business says about itself

  • Emergency availability: emergency repairs
  • Experience they state: 5 years
  • Team: 30 experienced professionals

These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.

Independent checks

About this business

How long they've really been tradingOperating since at least 2025 (1 year), according to an independent source, not just their own word.
Website online since2022Award-winning since2025
Your own checks

What to check before you hire

Worth checking yourself
Only a few public reviews are shown. Ask for recent references you can contact.
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Trade licensing in Canada is set by each province or territory. Electrical, gas and plumbing are licensed trades almost everywhere (for example ESA for electrical and TSSA for gas in Ontario), so check your provincial regulator that the contractor is certified for the work before you hire.
A construction lien is a real risk: in every province an unpaid subcontractor or supplier can register a lien against your home even if you already paid the main contractor. Hold back the statutory amount (commonly around 10%) and get signed lien waivers as you pay.
Confirm they cover your area and can actually come out in your timeframe before anything else.

Want an extra legitimacy check? Run the Rogue Contractor Check on The Home Upgraders before you contact them.

Run Rogue Contractor Check →
Good to know

Common questions about The Home Upgraders

Is The Home Upgraders available for emergencies?

They advertise emergency repairs availability on their own website. This is the business's own statement on their website, not something we have independently checked. For an urgent job, call to confirm they can attend before you rely on it.

Is The Home Upgraders a legitimate business?

The Home Upgraders has 23 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.

What do customers say about The Home Upgraders?

The Home Upgraders has 23 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.

How do I know The Home Upgraders' reviews are genuine?

The Home Upgraders' 23 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Has The Home Upgraders had recent public reviews?

The Home Upgraders has 4 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.

Has The Home Upgraders won any awards?

The Home Upgraders holds 1 independent award, including HomeStars Best of Newly Listed winner (2025). These are third-party awards: recognition that has to be won, not self-issued.

Compare your options

More HVAC contractors in Scarborough

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