Elaine was very responsive and addressed my need to the best she could. The installation team was efficient and managed to complete the task on time. The countertop was beautiful. Elaine promised to provide any post-installation need if it arises in the future. Job well done.
Public evidence profile · Checked May 2026
Upgrade Countertop & Stone
Trust Score
41out of 100
41 out of 100, with a caution: newest review we found is from February 2024. Weigh that age against the score.
- Rated 5.0 from 50 reviews
Newest review February 2024
How this score is worked out
Rating5.0 / 5
Review volume50
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say36.3 of 60.7
Independent checks0 of 28.6
Track record4.9 of 10.7
See the independent checks
- Licences and credentials0 of 7.1
- Ways to reach them0 of 4.8
- Photos of their work0 of 11.9
- Industry recognition0 of 4.8
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Customers often mention
Where these reviews are published
- HomeStars50 reviews · 5.0 avg
Detailed reviews
These are the individual reviews we hold for Upgrade Countertop & Stone, including the highlights above. The 50 headline total is the review volume reported across public review sources.
Professional, good quality, on time, and fair price. They offer all a customer needs. Thank you homestarts for the project you did.
My Advisor was Elaine. I'm thankful for Elaine, as she responded promptly to all my questions with clear answers. Elaine came and advise my wife and I on the best options to meet our needs and took measurements. Our Countertops fitted precisely! After helping us choose a Backsplash, Elaine's Team installed within a day. Thanks to Elaine's advice, the Countertops and Backsplash matched beautifully and the Workmanship was immaculate! We would 100% recommend "Upgrade Countertop & Stone"! Thanks Elaine!
My journey was long. I couldn’t make up my mind, even when I did I second guessed myself. At the end of the day though I ended up with a counter that is lovely. I was worried because I had a lot of extra cuts and had a grill insert, all of which was done very well. Very pleased.
Upgrade countertop rejuvenated my old tired kitchen counter and backsplash. I simply love it. Excellent quality and workmanship. Very affordable solution. Pricing estimate and measurement we precise. Install was quick and thorough. Highly recommended
Local context
Rated 5.0, in line with the local average for kitchen fitters in Markham
Across 31 kitchen fitters in Markham, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Public evidence last checked May 2026
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Trade licensing in Canada is set by each province or territory. Electrical, gas and plumbing are licensed trades almost everywhere (for example ESA for electrical and TSSA for gas in Ontario), so check your provincial regulator that the contractor is certified for the work before you hire.
A construction lien is a real risk: in every province an unpaid subcontractor or supplier can register a lien against your home even if you already paid the main contractor. Hold back the statutory amount (commonly around 10%) and get signed lien waivers as you pay.
Ask to see a portfolio of completed work like yours, plus recent references you can contact.
Want an extra legitimacy check? Run the Rogue Contractor Check on Upgrade Countertop & Stone before you contact them.
Run Rogue Contractor Check →Good to know
Common questions about Upgrade Countertop & Stone
Is Upgrade Countertop & Stone a legitimate business?
Upgrade Countertop & Stone has 50 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Upgrade Countertop & Stone?
Upgrade Countertop & Stone has 50 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Upgrade Countertop & Stone's reviews are genuine?
Upgrade Countertop & Stone's 50 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
How long has Upgrade Countertop & Stone been trading?
Upgrade Countertop & Stone has been reviewed on public sources since 2022.
