Best of Houzz is an annual award from the home-renovation platform Houzz, given to the professionals its community rates most highly for design or customer service.
View award source (opens in new tab)Public evidence profile · Checked May 2026
Water Heater Rescue
Awards & recognition
1 independent award
Trust Score
36out of 100
36 out of 100, with a caution: only 3 reviews held yet. A small public record keeps the evidence thin, and the score reflects that.
- Rated 5.0 from 3 reviews
How this score is worked out
Rating5.0 / 5
Review volumeLow · 3
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say20.9 of 64.1
Independent checks14.1 of 21.9
Track record1.3 of 14.1
See the independent checks
- Ways to reach them12.5 of 12.5
- Photos of their work0 of 6.3
- Industry recognition1.6 of 3.1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These review totals are published independently on the named public source below, not testimonials this business chose to show. We show the aggregate rating, review volume, and source attribution we hold so you can weigh the evidence yourself.
5.0out of 5
Where these reviews are published
- Houzz3 reviews · 5.0 avg
Local context
Rated 5.0, above the local average for plumbers in North Vancouver
Across 9 plumbers in North Vancouver, the typical rating is 4.7 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Independent recognition
Awards & recognition
These are independent third-party awards: recognition earned from review communities and trade bodies, never paid placement.
Source-listed gallery
1 photoPhotos listed on Houzz
These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Public evidence last checked May 2026
About
Water Heater Rescue is a BBB Accredited Business. Our Red Seal Certified Plumbers will repair, replace, and help maintain both traditional storage tank and tankless water heaters, and address your plumbing and drainage needs in the Metro Vancouver Regional District. We provide water heater repair, water heater replacement, maintenance, drain clearing, leak repair, and many other home plumbing services. Our plumbers are licensed, bonded, insured, and are certified journeyman plumbers. We carry all sizes and brands of water heaters and many popular plumbing manufacturer products so we have exactly what you need, when you need it. We pride ourselves on our excellent customer service, friendly and knowledgeable office staff and competitive, transparent pricing. Contact us to experience the difference!
Services they list
Bathroom PlumbingBathroom RemodelingBathtub InstallationBathtub RepairDrain CleaningDrain ServicesEmergency PlumbingFaucet InstallationFaucet RepairFrozen Pipe RepairGarbage Disposal InstallationGarbage Disposal Repair
Listed on public sources or the business's own website; check directly that they cover your job before you book.
What this business says about itself
From their own website
What this business says about itself
See their work: Instagram (opens in new tab) · Facebook (opens in new tab)
- Emergency availability: 24/7 Emergency
- Guarantee: We Do It Right, Or We Make It Right
- Established: 2001 (25 years in business)
- Areas served: North Vancouver, Fraser Valley, Vancouver
- Services stated: Heat pump installation
- Good to know: Family-run
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Independent checks
About this business
How long they've really been tradingThey state they've been established since 2001, but the earliest independent source we can find is 2018. Worth asking them about the gap.
They say, established2001Award-winning since2018
Your own checks
What to check before you hire
Worth checking yourself
Only a few public reviews are shown. Ask for recent references you can contact.
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemized quote (parts and labour separately) before agreeing to major work.
Gas work is licensed separately from general plumbing in every province. Make sure anyone working on a gas appliance or gas line holds the gas certification your province requires, and ask for proof of that certification before they start.
Want an extra legitimacy check? Run the Rogue Contractor Check on Water Heater Rescue before you contact them.
Run Rogue Contractor Check →Good to know
Common questions about Water Heater Rescue
Is Water Heater Rescue a legitimate business?
Water Heater Rescue has 3 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Water Heater Rescue?
Water Heater Rescue has 3 public reviews, averaging 5 out of 5. The reviews section shows the aggregate rating, review volume, and review source information we hold.
How do I know Water Heater Rescue's reviews are genuine?
Water Heater Rescue's 3 public reviews come from a named public review source. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show the review source information and aggregate rating we hold rather than selling rankings, so you can weigh the evidence for yourself.
Has Water Heater Rescue won any awards?
Water Heater Rescue holds 1 independent award, including 2× Best of Houzz winner (2019, 2018). These are third-party awards: recognition that has to be won, not self-issued.
Does Water Heater Rescue guarantee their work?
They state on their own website that we Do It Right, Or We Make It Right. This is the business's own statement on their website, not something we have independently checked. Get the terms in writing before you agree to the job.
What does Water Heater Rescue specialise in?
Water Heater Rescue lists specialist services including Bathroom Plumbing, Bathroom Remodeling, Bathtub Installation, Bathtub Repair, Drain Cleaning, Drain Services. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
What areas does Water Heater Rescue cover?
They state on their own website that they cover North Vancouver, Fraser Valley, Vancouver. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.
How long has Water Heater Rescue been trading?
They state on their own website that the business was established in 2001 (25 years in business). This is the business's own statement on their website, not something we have independently checked.
