June 20, 2019 Great service! They went above and beyond to assist me with all questions and concerns I had. I highly recommend this company.
Public evidence profile · Checked May 2026
Airzone HVAC Services
Trust Score
43out of 100
43 out of 100, with a caution: newest review we found is from June 2019. Weigh that age against the score.
- Rated 4.7 from 9 reviews
Newest review June 2019
How this score is worked out
Rating4.7 / 5
Review volumeLow · 9
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say23 of 60.9
Independent checks12.5 of 28.1
Track record7.2 of 10.9
See the independent checks
- Licences and credentials0 of 6.3
- Ways to reach them12.5 of 12.5
- Photos of their work0 of 6.3
- Industry recognition0 of 3.1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.7out of 5
Customers often mention
Where these reviews are published
- Yellow Pages9 reviews · 4.7 avg
Detailed reviews
February 26, 2018 I have been a client from the early days of the company and I have always been thoroughly satisfied with the service. Keep up the good work!!!
December 6, 2017 The job consisted of removing an old oil furnace, oil hwt and HRV and replace it with a new propane furnace, hwt and an updated HRV. The sales staff where helpful and knowledgeable about their products, what the competition offered and understood my needs. The install staff were respectful of the house and left me minimum cleanup after they finished the job. Post installation inspection issues from the gas company was dealt with fully and in a timely manner. Overall well satisfied.
September 25, 2017 Great business to work with!
April 28, 2017 I meet a Salesperson in the name of JC at the Spring Home & Garden Show. We've talk about my High Level of Humidity and poor quality of Air in my House. He convence me to have a IAQ Test.The result was not very good. I've installed a MERV 11 filter & filter box, a Sanuvox UV Light and an HRV. Wow! what a difference in quality of air and my level of humidity was in the range acceptable, no more water and ice in the bottom of my windows. Would strongly recommend Airzone HVAC and the Salesperson.
Read the other 4 detailed reviews on this pageShow fewer reviews
April 4, 2017 I joined up with air zone last year and they have been there always when I needed them for my company and for my clients they go above and beyond and Steve and Taylor really look out for your best needs to make sure they are suited and adhered to. I also can't forget Sam ,&Jill at the office they are the front lines & it's so pleasurable discussing my needs with them and when their is ever a problem they solve it right away way to go team keep up the great work -Primetime Services
October 15, 2015 ### Great Experience with Airzone! My whole experience dealing with Airzone has been nothing but pleasant. They consistently provide a very high level of service, are always there to answer any questions, and overall are an excellent company to deal with. Highly recommended!
September 24, 2015 ### Dealing with thes... Dealing with these incompetent people was one of the worst experiences in my life . I would not even recommend them to my worst enemy ! Their service technicians are unreliable and have no idea what they are doing, they serviced my ac unit and somehow managed to connect it backwards, this damaged the capacitor. When I contacted them they would only send a technician after charging 100$, and when I reluctantly agreed, they could not get me a technician for another two weeks. When I called and complained to the management they promised to send a technician but never did ! So if you deal with them be prepared to waste your time and burn your money.
August 22, 2013 ### Best service warrant Best service warranty for furnaces in Ottawa.
Local context
Rated 4.7, above the local average for electricians in Ottawa, ON
Across 12 electricians in Ottawa, ON, the typical rating is 3.7 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
From Yellow Pages
Opening hours
Open 24 hours a day, 7 days a week
The hours this business publishes online, handy for knowing when to call. Confirm before you set off.
- Monday–Sunday
- Open 24 hours
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Public evidence last checked May 2026
About
AirZone HVAC Services is a locally owned and operated Ottawa HVAC contractor specializing in the installation, repair, and maintenance of high-efficiency heating and cooling systems. We offer expert service for furnaces, air conditioners, heat pumps, ductless systems, and indoor air quality products like HRVs, ERVs, humidifiers, and air purifiers. Proudly serving Ottawa and surrounding neighbourhoods, our directly employed technicians deliver professional, code-compliant installs, no subcontractors. We also offer annual protection and maintenance programs to keep your system running efficiently year-round. Whether you're replacing your furnace, upgrading to a cold climate heat pump, or installing a new central air conditioner, our team provides trusted comfort solutions tailored to your home. We’re committed to energy efficiency, long-term savings, and honest advice with every furnace, AC, and heat pump quote, no pressure, just comfort you can count on. See more text
Services they list
Heat pump installationAir conditioning installation
Listed on public sources or the business's own website; check directly that they cover your job before you book.
What this business says about itself
From their own website
What this business says about itself
See their work: Photo gallery (opens in new tab) · Instagram (opens in new tab) · Facebook (opens in new tab)
- Emergency availability: 24/7
- Guarantee: No Lemon Guarantee
- Established: 2005 (21 years in business)
- Areas served: Ottawa, Kanata, Stittsville, Barrhaven, Nepean, Orleans
- Services stated: Heat pump installation · Air conditioning installation
- Brands they work with: AMANA, BOSCH, BRYANT, GREE, IBC, LENNOX, MITSUBISHI, MOOVAIR
- Good to know: Free quotes · Family-run
Accreditations it displays. Confirm each is current on the official register before you hire:
- BBB Accredited · verify (opens in new tab)
- TSSA registered · verify (opens in new tab)
- HRAI member · verify (opens in new tab)
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Independent checks
About this business
How long they've really been tradingThey state they've been established since 2005, but the earliest independent source we can find is 2013. Worth asking them about the gap.
They say, established2005First public review2013
Your own checks
What to check before you hire
Worth checking yourself
Only a few public reviews are shown. Ask for recent references you can contact.
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Trade licensing in Canada is set by each province or territory. Electrical, gas and plumbing are licensed trades almost everywhere (for example ESA for electrical and TSSA for gas in Ontario), so check your provincial regulator that the contractor is certified for the work before you hire.
A construction lien is a real risk: in every province an unpaid subcontractor or supplier can register a lien against your home even if you already paid the main contractor. Hold back the statutory amount (commonly around 10%) and get signed lien waivers as you pay.
Look for consistent reviews across several named sources, not one polished profile.
Want an extra legitimacy check? Run the Rogue Contractor Check on Airzone HVAC Services before you contact them.
Run Rogue Contractor Check →Good to know
Common questions about Airzone HVAC Services
Is Airzone HVAC Services a legitimate business?
Airzone HVAC Services has 9 independent public reviews, rated 4.7 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Airzone HVAC Services?
Airzone HVAC Services has 9 public reviews, averaging 4.7 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Airzone HVAC Services' reviews are genuine?
Airzone HVAC Services' 9 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Does Airzone HVAC Services guarantee their work?
They state on their own website that no Lemon Guarantee. This is the business's own statement on their website, not something we have independently checked. Get the terms in writing before you agree to the job.
What does Airzone HVAC Services specialise in?
Airzone HVAC Services lists specialist services including Heat pump installation, Air conditioning installation. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
What areas does Airzone HVAC Services cover?
They state on their own website that they cover Ottawa, Kanata, Stittsville, Barrhaven, Nepean, Orleans. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.
How long has Airzone HVAC Services been trading?
Airzone HVAC Services has been reviewed on public sources since 2013.