November 30, 2022 The cost (more than double the initial quote), demands for payment up front, protracted delays (29 months from the time the contract was signed until they stopped responding), poor communication, repeated no-shows, damages, multiple threats of work stoppages, along with what, in my opinion, is the owner's unprofessional conduct, makes CHS the worst contractor I've ever hired.
Public evidence profile · Checked May 2026
Capital Home Services
Trust Score
37out of 100
37 out of 100, with a caution: newest review we found is from November 2022. Weigh that age against the score.
- Rated 3.7 from 8 reviews
Newest review November 2022
How this score is worked out
Rating3.7 / 5
Review volumeLow · 8
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say17.5 of 60.9
Independent checks12.5 of 28.1
Track record7.2 of 10.9
See the independent checks
- Licences and credentials0 of 6.3
- Ways to reach them12.5 of 12.5
- Photos of their work0 of 6.3
- Industry recognition0 of 3.1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
3.7out of 5
Where these reviews are published
- Yellow Pages8 reviews · 3.7 avg
Detailed reviews
July 22, 2020 I can say their pre-sale service is excellent. They responded quickly, provided an estimate within a few days and have booked the work. So far, so good. I will keep you posted on the end product.
February 23, 2019 Very helpful and professional. My go-to contractors. Helpful1>
June 5, 2018 I am planning to enclose my porch by adding a new door and window. I contacted this company. They said they could do it. So we made an appointment to do free estimate. However they have never shown up.
September 16, 2016 ### We were very pleased !! We just had several projects completed. Our roof was the latest job, the job was done very well. A few friends said these guys are very very good. Also, they had done our basement last year and I never got around to saying a big thanks. We had great service, but they really paid attention to all of our requests and for that we are truly happy. Our next project will be the ensuite bathroom. These guys are now our only contractor for our home renovations.
Read the other 3 detailed reviews on this pageShow fewer reviews
September 14, 2016 Poor communication skills.
April 5, 2015 ### Capital Home Serv... Capital Home Services is number one in my books. My entire house has been painted inside and outside. I wanted a company who could do the proper wood repairs and plaster, stucco etc, What a great finish. We have had many compliments. Also had the company do interlock work and they did my roof. We are planning on having them do our basement next, then a bathroom.. later on. What a great bunch..I will never call on another company again. Marcus Shapiro Helpful1>
March 13, 2015 ### Completely Satisfied I had Capital do my roof and also a foundation repair. and my experience with this company was great. They did a great job and kept the property clean and organized. We felt like we received the best service we ever had. I have to say to those looking for a contractor... Look no further. Thanks to all Marie Helpful1>
Local context
Rated 3.7, in line with the local average for electricians in Ottawa, ON
Across 12 electricians in Ottawa, ON, the typical rating is 3.7 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
From Yellow Pages
Opening hours
The hours this business publishes online, handy for knowing when to call. Confirm before you set off.
- Monday–Thursday
- 8am–4pm
- Friday
- 9am–4pm
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Public evidence last checked May 2026
About
Capital Home Services is unique. We can be your go-to repair contractors in Ottawa or we can build you a new addition! From roofing to windows and doors, as well as foundation repairs, we do it all for you. We are committed to community improvement, integrity and above all, professionalism.
Your own checks
What to check before you hire
Worth checking yourself
Only a few public reviews are shown. Ask for recent references you can contact.
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Trade licensing in Canada is set by each province or territory. Electrical, gas and plumbing are licensed trades almost everywhere (for example ESA for electrical and TSSA for gas in Ontario), so check your provincial regulator that the contractor is certified for the work before you hire.
A construction lien is a real risk: in every province an unpaid subcontractor or supplier can register a lien against your home even if you already paid the main contractor. Hold back the statutory amount (commonly around 10%) and get signed lien waivers as you pay.
Look for consistent reviews across several named sources, not one polished profile.
Want an extra legitimacy check? Run the Rogue Contractor Check on Capital Home Services before you contact them.
Run Rogue Contractor Check →Good to know
Common questions about Capital Home Services
Is Capital Home Services a legitimate business?
Capital Home Services has 8 independent public reviews, rated 3.7 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Capital Home Services?
Capital Home Services has 8 public reviews, averaging 3.7 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Capital Home Services' reviews are genuine?
Capital Home Services' 8 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
How long has Capital Home Services been trading?
Capital Home Services has been reviewed on public sources since 2015.