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Public evidence profile · Checked May 2026

Better Contracting Services

Building inspectorEtobicoke4.5346 reviews · 1 independent public source
Awards & recognition
2 independent awards
Trust Score
52out of 100
Good record, gaps to check
  • Rated 4.5 from 346 reviews

Newest review October 2024

How this score is worked out
Rating4.5 / 5
Review volume346
Independent sources1 independent public source
CredentialsNo credentials shown yet

How this score is made up

What customers say38.3 of 60.7
Independent checks9.5 of 28.6
Track record3.7 of 10.7
See the independent checks
  • Licences and credentials0 of 7.1
  • Ways to reach them4.8 of 4.8
  • Photos of their work0 of 11.9
  • Industry recognition4.8 of 4.8

Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.

Independent recognition

Awards & recognition

Best of HomeStars winner (2025)

HomeStars is one of Canada's largest home-services review sites; its Best of award goes each year to the pros with the highest verified customer ratings.

View award source (opens in new tab)
HomeStars Best of the Best winner (2025)

HomeStars is one of Canada's largest home-services review sites; its Best of award goes each year to the pros with the highest verified customer ratings.

View award source (opens in new tab)

These are independent third-party awards: recognition earned from review communities and trade bodies, never paid placement.

Reviews · public evidence

What customers say

These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.

4.5out of 5
346 reviews in public evidenceMost recent review
Customers often mention
  • Friendly & politeMentioned in 60% of reviews we've read
  • ProfessionalMentioned in 60% of reviews we've read
  • Great communicationMentioned in 40% of reviews we've read
Where these reviews are published
  • HomeStars346 reviews · 4.5 avg

Detailed reviews

These are the individual reviews we hold for Better Contracting Services, including the highlights above. The 346 headline total is the review volume reported across public review sources.

Anonymous5.0 / 5 ·

I had no idea how much a new Mansard style roof would cost. The team at Better Contracting made it somehow stomach-able. Responsive, professional, hard-working, careful, considerate. I appreciate the capability and efficiency in a time when much is uncertain. Thank you!

Anonymous5.0 / 5 ·

I called four different companies and with the Estimators. I was impressed with the friendliness and candid conversation I had with Better Contracting Services. The Installation technician Justin is the best in the business. I have a bungalow in Streetsville Mississauga. He diverted all the water far from the house so I won't be having anymore basement flooding issues. installation was great service went above my expectations. I would hire them when the times comes for a new roof.

Anonymous5.0 / 5 ·

Better Contracting is a CertainTeed credentialed contractor AND a Mike Holmes official contractor. That speaks to the high quality of work you can expect from this company. Better Contracting is great to deal with... always friendly and willing to help.

Anonymous5.0 / 5 ·

My mother's house, a 50-year-old backsplit with its original plywood roof, began to leak this year due to the heavy rainstorms we experienced in Southern Ontario. To find the best solution, I obtained quotes from nine different roofing companies. I wanted to understand the best products, the right approach, where to install new plywood, whether to use a drip edge with the new shingles, and the pros and cons of closed valleys versus metal valleys. Some companies provided quotes remotely using Google Satellite images. While there's nothing inherently wrong with remote assessments, having a contractor visit the house, meet in person, and take the time to answer all questions is invaluable. In the end, Mike and his team did an outstanding job on my parents' roof. I visited the job site daily and found the crew to be professional, polite, hardworking, and responsive. Any changes or concerns we had were addressed promptly and professionally by Mike and his team. Although I received cheaper quotes, I believe that quality should not be compromised when it comes to your roof. We chose Better Contracting for several reasons: 1. They recommended and used the best shingles on the market: Certainteed / Landmark. 2. They used the same high-quality underlayment and ice shield as the shingle manufacturer, ensuring the best product throughout. 3. They have been in business for many years and have excellent reviews. 4. They were incredibly responsive, patient, and thorough in answering all my detailed questions. 5. Whenever I called the office for clarity, the owner, Mike, answered the phone personally every time. Special thanks to Mike, the foreman on-site (Dickson), and the rest of the team for an excellent job. Enjoy the rest of the summer!

Anonymous5.0 / 5 ·

From the very moment we engaged with Better Contracting we felt we were in great hands. Excellent customer service from the very beginning of our small project. And when the crews arrived on site, they were professional, courteous and clean! Their attention to detail and craftsmanship has improved the look of our home and we are immensely grateful.

Sources

Where this information comes from

1 named public source

Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.

Public evidence last checked May 2026

About

The Better Contracting Services team, led by Michael and Steven Graves, has provided reliable custom roofing and siding to Greater Toronto Area homes for 28 years. We've established ourselves as professional, detail-oriented roofing and siding contractors covering the entire GTA. Our facility is conveniently located in Etobicoke. Our craftsmanship consistently satisfies our customers. We strive to maintain the highest standards while exceeding client’s expectations at all levels.

See their recent work
From their own website

See their recent work

See their work: Photo gallery (opens in new tab) · Instagram (opens in new tab) · Facebook (opens in new tab)

Independent checks

About this business

How long they've really been tradingOperating since at least 2025 (1 year), according to an independent source, not just their own word.
Website online since2000Award-winning since2025
Your own checks

What to check before you hire

Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Trade licensing in Canada is set by each province or territory. Electrical, gas and plumbing are licensed trades almost everywhere (for example ESA for electrical and TSSA for gas in Ontario), so check your provincial regulator that the contractor is certified for the work before you hire.
A construction lien is a real risk: in every province an unpaid subcontractor or supplier can register a lien against your home even if you already paid the main contractor. Hold back the statutory amount (commonly around 10%) and get signed lien waivers as you pay.
Ask to see a portfolio of completed work like yours, plus recent references you can contact.

Want an extra legitimacy check? Run the Rogue Contractor Check on Better Contracting Services before you contact them.

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Good to know

Common questions about Better Contracting Services

Is Better Contracting Services a legitimate business?

Better Contracting Services has 346 independent public reviews, rated 4.5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.

What do customers say about Better Contracting Services?

Better Contracting Services has 346 public reviews, averaging 4.5 out of 5. You can read the individual reviews and where each came from in the reviews section above.

How do I know Better Contracting Services' reviews are genuine?

Better Contracting Services' 346 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Has Better Contracting Services won any awards?

Better Contracting Services holds 2 independent awards, including Best of HomeStars winner (2025); HomeStars Best of the Best winner (2025). These are third-party awards: recognition that has to be won, not self-issued.

When was Better Contracting Services' website registered?

Better Contracting Services' website has been online since 2000, according to the public domain registry. This dates the website, not necessarily when the business began trading.