February 1, 2023 I was needing help with a 9 yr old water tank. From my first call to office (on a weekend without an answering service) to installation of a new tank, everyone was knowledgeable, professional and accommodating. 10/10.
Public evidence profile · Checked May 2026
City Wide Water Heater Service
Trust Score
42out of 100
42 out of 100, with a caution: newest review we found is from February 2023. Weigh that age against the score.
- Rated 5.0 from 6 reviews
Newest review February 2023
How this score is worked out
Rating5.0 / 5
Review volumeLow · 6
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say22.5 of 60.9
Independent checks12.5 of 28.1
Track record7.2 of 10.9
See the independent checks
- Licences and credentials0 of 6.3
- Ways to reach them12.5 of 12.5
- Photos of their work0 of 6.3
- Industry recognition0 of 3.1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Customers often mention
Where these reviews are published
- Yellow Pages6 reviews · 5.0 avg
Detailed reviews
October 17, 2020 Jordon, the service technician, was very professional and arrived at the scheduled time. He explained what had happened to my hot water tank. He was able to fix the problem! I really appreciated how he took the time to make sure I understood what to do if the problem happened again. Jordon also carefully reviewed my options in the event I need to replace my hot water tank. Thanks Jordon!
December 16, 2014 ### I've had many tra... I've had many trades in my home over the years, I wish all trades where as professional as City Wide was during my repair. City Wide came out on time, provided exceptional service and are very skilled in there trade.
May 23, 2014 ### Everything you want it to be! Professional, helpful, informative and LOCAL!!! From the initial call to the technician who showed up - was a really nice experience that I felt good about considering the situation (no hot water and having to pay for the unexpected). We called around to others but others had call centres in Toronto or ?? and wanted to sell me maintenance pkg first.
April 23, 2014 ### Fast, friendly se... Fast, friendly service would use services again
Read the other 1 detailed review on this pageShow fewer reviews
July 13, 2011 ### Awesome Service I am so impressed with the fast/polite/quality service that I received from City Wide, although I found the labour a bit pricey, the quality and speed was well worth it.
Local context
Rated 5.0, above the local average for electricians in Winnipeg, MB
Across 22 electricians in Winnipeg, MB, the typical rating is 4.0 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
From customer reviews
What customers consistently say
Recurring themes from 6 customer reviews on Yellow Pages.
“Jordon, the service technician, was very professional and arrived at the scheduled time.” · Yellow Pages, Oct 17, 2020
“City Wide came out on time, provided exceptional service and are very skilled in there trade.” · Yellow Pages, Dec 16, 2014
“Fast, friendly service would use services again” · Yellow Pages, Apr 23, 2014
From Yellow Pages
Opening hours
Open 7 days a week
The hours this business publishes online, handy for knowing when to call. Confirm before you set off.
- Monday–Sunday
- 6am–11pm
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Public evidence last checked May 2026
About
City Wide Water Heater Service is a locally owned business in Winnipeg, providing customers with prompt, professional service and quality products and warranties. The experts at City Wide Water Heater Service are able to service and replace your gas or electric water heaters, whether for residential or commercial applications. There is no extra charge for evenings, weekends or holidays, and all phone calls are answered directly by one of our employees from 6 AM to 11 PM, 7 days a week. Call City Wide Water Heater Service in Winnipeg for more information on any of our services. See more text
What this business says about itself
From their own website
What this business says about itself
See their work: Instagram (opens in new tab) · Facebook (opens in new tab)
- Emergency availability: 7 Days and Nights a Week
- Established: 1983 (43 years in business)
- Experience they state: 40+ Years
- Areas served: Winnipeg
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Independent checks
About this business
How long they've really been tradingThey state they've been established since 1983, but the earliest independent source we can find is 2011. Worth asking them about the gap.
They say, established1983First public review2011
Your own checks
What to check before you hire
Worth checking yourself
Only a few public reviews are shown. Ask for recent references you can contact.
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Trade licensing in Canada is set by each province or territory. Electrical, gas and plumbing are licensed trades almost everywhere (for example ESA for electrical and TSSA for gas in Ontario), so check your provincial regulator that the contractor is certified for the work before you hire.
A construction lien is a real risk: in every province an unpaid subcontractor or supplier can register a lien against your home even if you already paid the main contractor. Hold back the statutory amount (commonly around 10%) and get signed lien waivers as you pay.
Look for consistent reviews across several named sources, not one polished profile.
Want an extra legitimacy check? Run the Rogue Contractor Check on City Wide Water Heater Service before you contact them.
Run Rogue Contractor Check →Good to know
Common questions about City Wide Water Heater Service
Is City Wide Water Heater Service a legitimate business?
City Wide Water Heater Service has 6 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about City Wide Water Heater Service?
City Wide Water Heater Service has 6 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know City Wide Water Heater Service's reviews are genuine?
City Wide Water Heater Service's 6 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
What areas does City Wide Water Heater Service cover?
They state on their own website that they cover Winnipeg. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.
How long has City Wide Water Heater Service been trading?
City Wide Water Heater Service has been reviewed on public sources since 2011.