September 12, 2017 Our sewer line had become clogged. We called Drain Master Plumbers who came to our home in Deep Cove. The plumbers found out tree roots had gotten into our line. Since they were going to replace the line without digging a trench we let them do the job. They did an excellent job replacing the sewer line. The price was very good as well.
Public evidence profile · Checked May 2026
Drain Master Trenchless
Trust Score
38out of 100
38 out of 100, with a caution: newest review we found is from September 2017. Weigh that age against the score.
- Rated 4.1 from 16 reviews
Newest review September 2017
How this score is worked out
Rating4.1 / 5
Review volumeLow · 16
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say20.7 of 60.9
Independent checks10.6 of 28.1
Track record6.6 of 10.9
See the independent checks
- Licences and credentials0 of 6.3
- Ways to reach them10.6 of 12.5
- Photos of their work0 of 6.3
- Industry recognition0 of 3.1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.1out of 5
Customers often mention
Where these reviews are published
- Yellow Pages16 reviews · 4.1 avg
Detailed reviews
These are the individual reviews we hold for Drain Master Trenchless, including the highlights above. The 16 headline total is the review volume reported across public review sources.
July 25, 2017 We had Drain Master repair are broken water line as it was leaking into our home. We chose them because of the price they gave us and that they would do the job using trenchless equipment as we dig not want our yard to be dug up. They did an excellent job replacing the water line with no damages done to our property. Will and Ani
July 19, 2017 I had water line repair work done on my home in Burnaby. The plumbers arrived as planned and were very knowledgeable in where the leak was coming from. They gave me an estimate that we found to be the best one we got. They repaired out water line with out even digging a trench. There was no damage to our property due to the fact they did not have to dig up our lawn or garden to do the job. We are very pleased with the job Drain Master did and would recommend their company. Paul
July 10, 2017 Our water line burst at our home, We contacted Drain Master who then sent out plumbers to view what the problem was. It did not take them long to find out we had a burst water line. They gave us a very good quote we we accepted. They went ahead and did an excellent job replacing our water line without digging up our yard. The plumbers Rob and Dallas did a great job replacing the water line and cleanup was well done.
June 25, 2017 Drain Master did an exceptional job replacing our sewer line that had a tree root problem. The job was done without them even digging a trench. A very good job was done at a great price. Suzy
Read the other 5 detailed reviews on this pageShow fewer reviews
June 12, 2017 Drain Masters plumbers did an excellent job replacing our sewer line that had been damaged by tree roots. From the repair to the cleanup everything was done with perfection and I am pleased with the job done. The company also gave us one of the best price quotes we got and decided on them because they did it without digging a trench. Burnard
June 9, 2017 Our basement was getting flooded when it rained. We called Drain Master and they arrived within the hour. After determining that our drain tiles were damaged, we decided to have them replace the damaged tile. The price they had given us was very good. Well, they did an outstanding job, both replacing the tiles and the cleanup after the job was done. A very good plumbing company who took pride in their work. Gino
June 6, 2017 We had a burst water line in our yard, We contacted Drain Master who then sent out 2 plumbers to view the problem. It did not take them long to find where the burst was. They gave us a price which we found found very reasonable. They went ahead and did an excellent job replacing our water line without digging a messy trench in our yard. Thanks for a job well done Dorathy Anne
June 2, 2017 stay away-poor quality workmanship and overcharging for services-refuse to return and repair-spent $10g here
May 25, 2017 Excellent customer service and excellent workmanship, and on-time to the minute. Drain Master crew was very professional and knew exactly what the problem was. Would recommend this company to anyone needing plumbing work.
From customer reviews
What customers consistently say
What this contractor's customers report about their jobs, in their own words.
Respectful and tidy in your home: “From the repair to the cleanup everything was done with perfection and I am pleased with the job done.” · Yellow Pages, Jun 12, 2017
From Yellow Pages
Opening hours
The hours this business publishes online, handy for knowing when to call. Confirm before you set off.
- Monday–Friday
- 7am–7pm
- Saturday
- 8am–6pm
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Public evidence last checked May 2026
About
No Dig Water and Sewer Line Repairs Located in Vancouver and Burnaby, BC, Drain Master Plumbers has a team of plumbers in the Lower Mainland who are no-dig trenchless main water and sewer line repair experts. We also have a large team of plumbers specializing in repairing moist, damp, wet or flooded basements and drain tile repairs. See more text
Your own checks
What to check before you hire
Worth checking yourself
Only a few public reviews are shown. Ask for recent references you can contact.
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Trade licensing in Canada is set by each province or territory. Electrical, gas and plumbing are licensed trades almost everywhere (for example ESA for electrical and TSSA for gas in Ontario), so check your provincial regulator that the contractor is certified for the work before you hire.
A construction lien is a real risk: in every province an unpaid subcontractor or supplier can register a lien against your home even if you already paid the main contractor. Hold back the statutory amount (commonly around 10%) and get signed lien waivers as you pay.
Look for consistent reviews across several named sources, not one polished profile.
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Common questions about Drain Master Trenchless
Is Drain Master Trenchless a legitimate business?
Drain Master Trenchless has 16 independent public reviews, rated 4.1 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Drain Master Trenchless?
Drain Master Trenchless has 16 public reviews, averaging 4.1 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Drain Master Trenchless' reviews are genuine?
Drain Master Trenchless' 16 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
How long has Drain Master Trenchless been trading?
Drain Master Trenchless has been reviewed on public sources since 2017.