HomeStars is one of Canada's largest home-services review sites; its Best of award goes each year to the pros with the highest verified customer ratings.
View award source (opens in new tab)Public evidence profile · Checked May 2026
Fortress Windows & Doors
Awards & recognition
2 independent awards
No Trust Score yet
- Rated 5.0 from 364 reviews
- 5 reviews in the last 12 months
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Independent recognition
Awards & recognition
HomeStars is one of Canada's largest home-services review sites; its Best of award goes each year to the pros with the highest verified customer ratings.
View award source (opens in new tab)These are independent third-party awards: recognition earned from review communities and trade bodies, never paid placement.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- HomeStars364 reviews · 5.0 avg
Detailed reviews
These are the individual reviews we hold for Fortress Windows & Doors, including the highlights above. The 364 headline total is the review volume reported across public review sources.
I wanted quick and efficient, and that's what I got! Steve and his team from Fortress were very responsive and communicative, got the job done in record time. Great work!
fifteen minutes after i posted the job request, Fortress Windows & Doors responded. the job was completed within the week and in one afternoon. efficient, professional, friendly, thorough. impressive! really nice people.
Very polite and knowledgeable Was able to get the job done within 2 days of first contact Would highly recommend to others needing window repairs.
Local context
Rated 5.0, in line with the local average for plumbers in Scarborough
Across 49 plumbers in Scarborough, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Public evidence last checked May 2026
About
Fortress Windows and Doors sell and install CSA Certified WindowsEnergyStar, High Efficiency Windows We offer our clients Quality, Integrity and Value. We believe that service after the job is completed is just as important as getting paid on the original installation. I have had the same cell phone number since 1985 so anybody who has conducted business with us knows our number and we ALWAYS respond to our clients. We run TO the problem, not away FROM the problem! (if there is one) We make sure EVERY client is satisfied and that our written contract is fulfilled to the "T". We will never "upcharge" our clients and our word is our bond! (remember those days?) When we're done your project, we want to see the smile of our clients knowing that they chose the right company to do their renovation! 34 years installing windows and doors. Home inspector and have many real estate agents as clients who also refer business to Fortress Windows & Doors. Our Warranty is the absolute BEST in the industry!
What this business says about itself
From their own website
What this business says about itself
See their work: Photo gallery (opens in new tab) · Instagram (opens in new tab)
- Insurance: Complete licensing, bonding, and insurance protection
- Guarantee: Industry's Best Warranty Guaranteed
- Experience they state: 37+ years
- Areas served: Toronto, Scarborough, Markham, Richmond Hill, Ajax, Pickering, Barrie, Mississauga
- Good to know: Free quotes · Family-run
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Independent checks
About this business
How long they've really been tradingOperating since at least 2025 (1 year), according to an independent source, not just their own word.
Website online since2012Award-winning since2025
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemized quote (parts and labour separately) before agreeing to major work.
Gas work is licensed separately from general plumbing in every province. Make sure anyone working on a gas appliance or gas line holds the gas certification your province requires, and ask for proof of that certification before they start.
Want an extra legitimacy check? Run the Rogue Contractor Check on Fortress Windows & Doors before you contact them.
Run Rogue Contractor Check →Good to know
Common questions about Fortress Windows & Doors
Is Fortress Windows & Doors a legitimate business?
Fortress Windows & Doors has 364 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Fortress Windows & Doors?
Fortress Windows & Doors has 364 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Fortress Windows & Doors' reviews are genuine?
Fortress Windows & Doors' 364 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Fortress Windows & Doors had recent public reviews?
Fortress Windows & Doors has 5 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Has Fortress Windows & Doors won any awards?
Fortress Windows & Doors holds 2 independent awards, including Best of HomeStars winner (2026); HomeStars Best of the Best winner (2025). These are third-party awards: recognition that has to be won, not self-issued.
Is Fortress Windows & Doors insured?
They state on their own website that complete licensing, bonding, and insurance protection. This is the business's own statement on their website, not something we have independently checked. Ask to see a current certificate before work starts.
Does Fortress Windows & Doors guarantee their work?
They state on their own website that industry's Best Warranty Guaranteed. This is the business's own statement on their website, not something we have independently checked. Get the terms in writing before you agree to the job.
What areas does Fortress Windows & Doors cover?
They state on their own website that they cover Toronto, Scarborough, Markham, Richmond Hill, Ajax, Pickering, Barrie, Mississauga. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.
When was Fortress Windows & Doors' website registered?
Fortress Windows & Doors' website has been online since 2012, according to the public domain registry. This dates the website, not necessarily when the business began trading.
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