May 23, 2022 Heritage Renovations has replaced all of the windows in my house. Working with the company is always easy for me. The people I interact with are efficient and friendly. I feel like they are not here to waste my time but just give me the information I need and let me make my decision. The work has always been done efficiently and done well.
Public evidence profile · Checked May 2026
Heritage RenovationsGentek Building Products
Trust Score
37out of 100
37 out of 100, with a caution: newest review we found is from May 2022. Weigh that age against the score.
- Rated 4.4 from 3 reviews
Newest review May 2022
How this score is worked out
Rating4.4 / 5
Review volumeLow · 3
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say18.6 of 60.9
Independent checks12.5 of 28.1
Track record6.1 of 10.9
See the independent checks
- Licences and credentials0 of 6.3
- Ways to reach them12.5 of 12.5
- Photos of their work0 of 6.3
- Industry recognition0 of 3.1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.4out of 5
Where these reviews are published
- Yellow Pages3 reviews · 4.4 avg
Detailed reviews
October 7, 2019 Excellent installation of windows. Very punctual and timely in replying to emails. The selling process, and post install customer service were not great in my case.
October 10, 2018 even though extremely busy, Heritage got job done on time.North Star windows are amazing. Installation crew was excellent. Highly recommended.
Local context
Rated 4.4, above the local average for electricians in London, ON
Across 18 electricians in London, ON, the typical rating is 3.8 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
From Yellow Pages
Opening hours
The hours this business publishes online, handy for knowing when to call. Confirm before you set off.
- Monday–Friday
- 9am–5pm
- Saturday
- 10am–2pm
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Public evidence last checked May 2026
About
Heritage Renovations Windows and Doors is all about offering customers variety. We have several different lines of windows and doors for the consumer to choose from. Our supplier windows & doors will save you money in energy costs, and well as increase the curbside appeal of your home. Heritage Renovations believes that satisfying the homeowner is their first priority, and their choice of window and door suppliers enables them to meet all your home renovation needs with top quality products. The benefits of working with an expert who specializes in window installation in London, Ontario and surrounding area is the close ties we have with our suppliers. Our suppliers update us on new industry standards, and how they're exceeding them so we can pass these benefits on to our customers. Visit our testimonials page for reviews and what sets us apart. See more text
What this business says about itself
From their own website
What this business says about itself
See their work: Photo gallery (opens in new tab) · Instagram (opens in new tab) · Facebook (opens in new tab)
- Guarantee: 40-Year Warranty
- Established: 1990 (36 years in business)
- Experience they state: many years
- Areas served: London, Ontario, Southwestern Ontario
- Good to know: Family-run
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Independent checks
About this business
How long they've really been tradingThey state they've been established since 1990, but the earliest independent source we can find is 2018. Worth asking them about the gap.
They say, established1990First public review2018
Your own checks
What to check before you hire
Worth checking yourself
Only a few public reviews are shown. Ask for recent references you can contact.
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Trade licensing in Canada is set by each province or territory. Electrical, gas and plumbing are licensed trades almost everywhere (for example ESA for electrical and TSSA for gas in Ontario), so check your provincial regulator that the contractor is certified for the work before you hire.
A construction lien is a real risk: in every province an unpaid subcontractor or supplier can register a lien against your home even if you already paid the main contractor. Hold back the statutory amount (commonly around 10%) and get signed lien waivers as you pay.
Look for consistent reviews across several named sources, not one polished profile.
Want an extra legitimacy check? Run the Rogue Contractor Check on Heritage RenovationsGentek Building Products before you contact them.
Run Rogue Contractor Check →Good to know
Common questions about Heritage RenovationsGentek Building Products
Is Heritage RenovationsGentek Building Products a legitimate business?
Heritage RenovationsGentek Building Products has 3 independent public reviews, rated 4.4 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Heritage RenovationsGentek Building Products?
Heritage RenovationsGentek Building Products has 3 public reviews, averaging 4.4 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Heritage RenovationsGentek Building Products' reviews are genuine?
Heritage RenovationsGentek Building Products' 3 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Does Heritage RenovationsGentek Building Products guarantee their work?
They state on their own website that 40-Year Warranty. This is the business's own statement on their website, not something we have independently checked. Get the terms in writing before you agree to the job.
What areas does Heritage RenovationsGentek Building Products cover?
They state on their own website that they cover London, Ontario, Southwestern Ontario. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.
How long has Heritage RenovationsGentek Building Products been trading?
Heritage RenovationsGentek Building Products has been reviewed on public sources since 2018.