January 9, 2025 My furnace wasn't working at all, and Sandy walked me through basic troubleshooting over the phone. It was a very simple matter and she saved my day. Excellent customer service.
Public evidence profile · Checked May 2026
Lakehead Burner Service Ltd
Trust Score
39out of 100
- Rated 3.7 from 8 reviews
Newest review January 2025
How this score is worked out
Rating3.7 / 5
Review volumeLow · 8
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say17.5 of 60.9
Independent checks12.5 of 28.1
Track record8.8 of 10.9
See the independent checks
- Licences and credentials0 of 6.3
- Ways to reach them12.5 of 12.5
- Photos of their work0 of 6.3
- Industry recognition0 of 3.1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
3.7out of 5
Where these reviews are published
- Yellow Pages8 reviews · 3.7 avg
Detailed reviews
January 13, 2023 Great service at a great price, thanks for your help!!!
January 6, 2023 Fast, friendly, and professional services. Based on six years. I would highly recommend them
February 24, 2022 I have had great service from Lakehead Burner Service Ltd. When our furnace needed repair, the co-owner checked to see if some of the parts were covered under warranty. Because we are the original owners of the house with our Lennox Furnace, several parts were covered under warranty. They also fixed the motor when our air conditioner wasn't working and our pool heater. I would recommend this company.
February 19, 2021 Great company to deal with!
Read the other 3 detailed reviews on this pageShow fewer reviews
November 17, 2019 The service is LOUSY! Your told that you;ll get a furnace cleaning soon, but after 2 months I gave up and called another company and they sent a tech to my house within 2 weeks. I will NEVER call Lakehead Burner ever again, they are not honest about when you will get your furnace cleaned.
October 28, 2019 Motto is The Customer is Always Wrong. And do not wait for them to arrive, because they do not. And, yes, it is true, they are always out of town on an emergency job.
January 25, 2018 LBS was my goto for my Lennox furnace which was originally installed by them. In late summer of 2017 there was water dripping down from the AC onto the furnace and accumulating on the floor. I phoned to make an appointment and was put on a waiting list, account they were doing contract work outside of Thunder Bay and had no techs available. Three months later they phoned and left a message to call back for a service appointment. I didn't phone back....WOULD YOU??!
From Yellow Pages
Opening hours
The hours this business publishes online, handy for knowing when to call. Confirm before you set off.
- Monday–Friday
- 9am–5pm
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Public evidence last checked May 2026
About
Lakehead Burner Service Ltd. is a full service and installation company for high efficiency furnaces, boilers & air conditioning systems. We offer sales & service for gas, oil & electric units.
What this business says about itself
From their own website
What this business says about itself
- Emergency availability: 24-hour emergency service
- Established: 1990 (36 years in business)
- Experience they state: over 29 years
- Areas served: Thunder Bay
- Brands they work with: Lennox
- Good to know: Family-run
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Independent checks
About this business
How long they've really been tradingThey state they've been established since 1990, but the earliest independent source we can find is 2018. Worth asking them about the gap.
They say, established1990First public review2018
Your own checks
What to check before you hire
Worth checking yourself
Only a few public reviews are shown. Ask for recent references you can contact.
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Trade licensing in Canada is set by each province or territory. Electrical, gas and plumbing are licensed trades almost everywhere (for example ESA for electrical and TSSA for gas in Ontario), so check your provincial regulator that the contractor is certified for the work before you hire.
A construction lien is a real risk: in every province an unpaid subcontractor or supplier can register a lien against your home even if you already paid the main contractor. Hold back the statutory amount (commonly around 10%) and get signed lien waivers as you pay.
Look for consistent reviews across several named sources, not one polished profile.
Want an extra legitimacy check? Run the Rogue Contractor Check on Lakehead Burner Service Ltd before you contact them.
Run Rogue Contractor Check →Good to know
Common questions about Lakehead Burner Service Ltd
Is Lakehead Burner Service Ltd a legitimate business?
Lakehead Burner Service Ltd has 8 independent public reviews, rated 3.7 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Lakehead Burner Service Ltd?
Lakehead Burner Service Ltd has 8 public reviews, averaging 3.7 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Lakehead Burner Service Ltd's reviews are genuine?
Lakehead Burner Service Ltd's 8 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
What areas does Lakehead Burner Service Ltd cover?
They state on their own website that they cover Thunder Bay. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.
How long has Lakehead Burner Service Ltd been trading?
Lakehead Burner Service Ltd has been reviewed on public sources since 2018.