May 18, 2018 We have needed the services of Keiran and Masa on several occasions. They are pleasant, professional, timely, skilled and cost seems fair. Would highly recommend them.
Public evidence profile · Checked May 2026
The Drain Brain Plumbing Service
Trust Score
39out of 100
39 out of 100, with a caution: newest review we found is from May 2018. Weigh that age against the score.
- Rated 5.0 from 4 reviews
Newest review May 2018
How this score is worked out
Rating5.0 / 5
Review volumeLow · 4
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say20.8 of 60.9
Independent checks10.6 of 28.1
Track record7.2 of 10.9
See the independent checks
- Licences and credentials0 of 6.3
- Ways to reach them10.6 of 12.5
- Photos of their work0 of 6.3
- Industry recognition0 of 3.1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- Yellow Pages4 reviews · 5.0 avg
Detailed reviews
January 9, 2015 ### Kieran and James ... Kieran and James arrived promptly to replace our water heater. They did a professional job, very tidy with their work, importantly very honest and follow-up asking how the new heater worked. I have used their services many times and I highly recommend their services.
November 18, 2014 ### Andy did a great ... Andy did a great job. He came right away and got to the root of the problem quickly. It was all resolved it in less than two hours. The other guys would have told me to replace my entire drainage system for thousands of $$. but he was able to fix it for about $200. He is warm, kind and has a sense of humour. A great experience. Highly recommended!
May 15, 2014 ### Very quick servic... Very quick service and serviceman was very helpful and diligent in finding my water shut-offs, would definitely use his company again!
Local context
Rated 5.0, above the local average for electricians in Victoria, BC
Across 18 electricians in Victoria, BC, the typical rating is 4.3 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
From customer reviews
What customers consistently say
What this contractor's customers report about their jobs, in their own words.
Customers who keep coming back: “We have needed the services of Keiran and Masa on several occasions.” · Yellow Pages, May 18, 2018
From Yellow Pages
Opening hours
The hours this business publishes online, handy for knowing when to call. Confirm before you set off.
- Monday–Friday
- 8:30am–5pm
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Public evidence last checked May 2026
About
Don’t let a plumbing problem ruin your day. Call Drain Brain Plumbing to get your water flowing again. We have more than 30 years of experience serving Victoria and surrounding areas. Our father-and-son operation offers decades of industry knowledge and experience for all your plumbing and drain cleaning needs. We use top-quality products from all major brands and provide expert workmanship to ensure you always get the most bang for your buck. We don’t need to tell you how important running water and hot showers are. What we can tell you is Drain Brain Plumbing has the right tools and expertise to make sure you never have to go without either. Clogged drain? Rather than guess at the cause, we use video camera inspections to pinpoint the blocked area and see exactly what’s obstructing the pipe. This effective and accurate method helps us determine the right solution to clearing away the clog. It can also be used to locate any items that may have been accidentally washed down the drain. For all your plumbing needs, call Drain Brain Plumbing. See more text
Your own checks
What to check before you hire
Worth checking yourself
Only a few public reviews are shown. Ask for recent references you can contact.
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Trade licensing in Canada is set by each province or territory. Electrical, gas and plumbing are licensed trades almost everywhere (for example ESA for electrical and TSSA for gas in Ontario), so check your provincial regulator that the contractor is certified for the work before you hire.
A construction lien is a real risk: in every province an unpaid subcontractor or supplier can register a lien against your home even if you already paid the main contractor. Hold back the statutory amount (commonly around 10%) and get signed lien waivers as you pay.
Look for consistent reviews across several named sources, not one polished profile.
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Common questions about The Drain Brain Plumbing Service
Is The Drain Brain Plumbing Service a legitimate business?
The Drain Brain Plumbing Service has 4 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about The Drain Brain Plumbing Service?
The Drain Brain Plumbing Service has 4 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know The Drain Brain Plumbing Service's reviews are genuine?
The Drain Brain Plumbing Service's 4 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
How long has The Drain Brain Plumbing Service been trading?
The Drain Brain Plumbing Service has been reviewed on public sources since 2014.