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Public evidence profile

Top Hat Chimney

Scarborough
4.6114 reviews in the current record
Overview

About Top Hat Chimney

Standing above the roofline, chimneys are fully exposed to rain and snow and are affected by winter's freeze/thaw cycles. They are therefore one of the first places on a house to deteriorate. This deterioration usually takes many years to begin but then progresses rapidly. Cracked or spalled bricks, damaged flue tiles or concrete caps, or a leaning structure are signs that the chimney needs immediate attention. Top Hat Chimney specializes in all aspects of chimney repair and rebuilding. Our brick masons are unsurpassed in their level of expertise, and take pride in their workmanship. They take great care to protect the roof and ground so that all work will be completed in a clean and safe manner. All of our work is guaranteed against defect in materials and workmanship. We are happy to provide references from other satisfied customers in your area. The burning of wood leaves highly flammable deposits in the chimney flue and smoke chamber. Regular cleaning and inspection are essential in the prevention of chimney fires. All of our expert technicians are WETT certified and employ the most up-to-date chimney cleaning techniques. Care is always taken to insure that there is no mess in the home. A basic chimney sweep includes : - cleaning of the chimney flue, smoke chamber, and smoke shelf - damper adjustment - basic inspection. Also Available : - nest and blockage removal - detailed WETT reports - chimney caps and accesories - special rates for multi-unit properties

Public review evidence
Reviews

What customers say about Top Hat Chimney

4.6out of 5
114 reviews in the public recordCross-checked across 1 source
Homestars5 reviews · 5.0 avg

Highlights

"While I was a bit disappointed that Adam didnt show up wearing a top hat, he did a fantastic job cleaning our chimney. Katie in the office was super to deal with and set up a time that was convenient for me. Adam arrived on time, did an excellent job, and cleaned up throughly. He was also very thoughtful and easy to deal with. Would definitely not hesitate to recommend."

AnonymousHomestars5.0 rating

"Excellent job! Adam and Steve were very professional. Steve knew exactly the problem with our chimney and he suggested to rebuild instead repair it. We're glad we did! New chimney looks great and should last many many years. Nicely done by Henry and Ernie from beginning to end. Clean up was excellent as well. We definitely use their service again. Thank you very much"

AnonymousHomestars5.0 rating

"Very pleased with this company. Katie in the office is helpful and arranged visits to suit our schedule. Mario, who performed the work, arrived as planned and did an excellent job cleaning the chimney. I asked him to inspect our chimneys and he took photos to show that we clearly had issues with one of them. He returned as scheduled and did a great job on the repairs. He explained all the work and is a pleasure to deal with. I highly recommend Top Hat."

AnonymousHomestars5.0 rating

Detailed reviews

Showing the 5 reviews we hold full text for. The 114 headline total is the review volume reported across Top Hat Chimney’s source profiles.

Anonymous5.0 / 5 · 10 Oct 2024

While I was a bit disappointed that Adam didnt show up wearing a top hat, he did a fantastic job cleaning our chimney. Katie in the office was super to deal with and set up a time that was convenient for me. Adam arrived on time, did an excellent job, and cleaned up throughly. He was also very thoughtful and easy to deal with. Would definitely not hesitate to recommend.

Homestars
Anonymous5.0 / 5 · 2 Oct 2024

Excellent job! Adam and Steve were very professional. Steve knew exactly the problem with our chimney and he suggested to rebuild instead repair it. We're glad we did! New chimney looks great and should last many many years. Nicely done by Henry and Ernie from beginning to end. Clean up was excellent as well. We definitely use their service again. Thank you very much

Homestars
Anonymous5.0 / 5 · 2 Oct 2024

Very pleased with this company. Katie in the office is helpful and arranged visits to suit our schedule. Mario, who performed the work, arrived as planned and did an excellent job cleaning the chimney. I asked him to inspect our chimneys and he took photos to show that we clearly had issues with one of them. He returned as scheduled and did a great job on the repairs. He explained all the work and is a pleasure to deal with. I highly recommend Top Hat.

Homestars
Anonymous5.0 / 5 · 15 Sept 2024

Seamless process start to finish. Company arrived on scheduled time, described his scope of work and provided useful tips for future use of wood fireplace.

Homestars
Anonymous5.0 / 5 · 28 Aug 2024

I have used this company for several years to clean our chimney. I have always been pleased with their work and price. The person who did the work before is no longer with the company and the new person Adam did and excellent job and is extremely professional. He got tied up on the previous job and always called to give us an update his ETA. On inspection it was determined that there needed to be some repairs to the brickwork and agreed to have a complete rebuild. ( our house was built in 1964). When I received the quote they took time to explain to me exactly what will be done. The work was done a few days ago. They did excellent work and the individuals doing the work were extremely competent. In fact one of the individuals mentioned to me he has been doing this for decades. They cleaned up well. All the debris was taken away. In fact there was not even any dust left behind. I highly recommend Top Hat for any chimney needs. They are a small family run business who provides excellent service and take pride in their work. They are professional and communicate well.It was a real pleasure dealing with them on this job.

Homestars
Proof gaps

Visible limitations on this record

3

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No verified credential shownNo verified endorsements shownUnclaimed on MyTrustedTraders

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Public review evidenceHomestars
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Needs 20 more points

Qualifying Score Detail

40/100

Strict supply qualification uses source spread, review depth, endorsements, credentials, and contactability. Commercial plan state is not counted.

40 of 100 points40%

Strict qualifying threshold: 60 points.

Review platform presence0/25
Peer endorsements0/15
Planning history0/10
Verified credential0/10
Reviews 100+20/20
Active business10/10
Phone number10/10
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PassedReviews 100+

114 reviews with a 4.6 average rating.

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Phone listed: +14167859003.

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