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Public evidence profile

Your guy appliance repair

Maple
Overview

About Your guy appliance repair

Appliance repair "Your Guy" * Same Day Service * All Brands All Make All Models * Free Service Call with repair * Refrigerator Washer Dryer Stove Oven Microwave Dishwasher Range hood * New installations * English / Russian / Hebrew

Public review evidence
Reviews

What customers say about Your guy appliance repair

5.0out of 5
72 reviews in the public recordCross-checked across 1 source
Homestars5 reviews · 4.4 avg

Highlights

"I recently found myself in a dire situation when my dishwasher decided to unleash a flood of water all over my kitchen floor, leaving me stressed and scrambling for a solution. In my moment of panic, Eugene came to my rescue like a true hero. Within just two hours of reaching out to him, Eugene arrived with a smile and a reassuring demeanor. His professionalism was immediately evident, and it was clear that I was in good hands. Not only was he quick to assess the situation, but he also took the time to explain the issue to me in layman's terms, alleviating my worries and uncertainties. Eugene's expertise shone through as he efficiently tackled the problem, swiftly investigating the issue with precision and skill. His impeccable communication throughout the process kept me informed every step of the way, allowing me to breathe easy knowing that my dishwasher was in capable hands. What truly set Eugene apart was his thoughtful consideration of my circumstances. He didn't just focus on the immediate fix; instead, he carefully weighed the options and provided invaluable advice on the most cost-effective solution for me. His recommendation to upgrade some of the tubing for the dishwasher hose to prevent future mishaps demonstrated his commitment to not only solving the current problem but also preventing future headaches. Thanks to Eugene's expertise and guidance, my dishwasher dilemma was resolved with minimal stress and hassle. I am incredibly grateful for his outstanding service and would wholeheartedly recommend him to anyone facing a similar predicament. Eugene was a lifesaver!"

AnonymousHomestars5.0 rating

"My old gas stove had a malfunctioning burner that another repairman thought was unfixable. Eugene was able to fix it quickly and professionally. All the service, from booking to completion was excellent. Highly recommend."

AnonymousHomestars5.0 rating

"Eugene was professional from start to finish, being responsive, keeping appointments as scheduled, providing updates (waiting for the part) in repairing our 7-year old Miele dishwasher. We will call him again for any appliance issues."

AnonymousHomestars5.0 rating

Detailed reviews

Showing the 5 reviews we hold full text for. The 72 headline total is the review volume reported across Your guy appliance repair’s source profiles.

Anonymous2.0 / 5 · 24 Jun 2024

Good communication with Eugene when I put in a request and the technician arrived within the time window provided. Within 10mins the tech diagnosed the issue to be a blown junction box. Left to go buy the part, came back 30mins later and was advised that it was $36 for the part and $295 for labour! Took him another 10-15 mins to change the box and put the dishwasher back in. Close to $400 (including tax, $36 part and about 30mins of actual labour). No issues with the technician, nice guy, they did their job but definite lesson learned to ask about labour costs up front. Would shop this around better next time for another appliance repair.

Homestars
Anonymous5.0 / 5 · 26 Mar 2024

I recently found myself in a dire situation when my dishwasher decided to unleash a flood of water all over my kitchen floor, leaving me stressed and scrambling for a solution. In my moment of panic, Eugene came to my rescue like a true hero. Within just two hours of reaching out to him, Eugene arrived with a smile and a reassuring demeanor. His professionalism was immediately evident, and it was clear that I was in good hands. Not only was he quick to assess the situation, but he also took the time to explain the issue to me in layman's terms, alleviating my worries and uncertainties. Eugene's expertise shone through as he efficiently tackled the problem, swiftly investigating the issue with precision and skill. His impeccable communication throughout the process kept me informed every step of the way, allowing me to breathe easy knowing that my dishwasher was in capable hands. What truly set Eugene apart was his thoughtful consideration of my circumstances. He didn't just focus on the immediate fix; instead, he carefully weighed the options and provided invaluable advice on the most cost-effective solution for me. His recommendation to upgrade some of the tubing for the dishwasher hose to prevent future mishaps demonstrated his commitment to not only solving the current problem but also preventing future headaches. Thanks to Eugene's expertise and guidance, my dishwasher dilemma was resolved with minimal stress and hassle. I am incredibly grateful for his outstanding service and would wholeheartedly recommend him to anyone facing a similar predicament. Eugene was a lifesaver!

Homestars
Anonymous5.0 / 5 · 19 Jan 2024

My old gas stove had a malfunctioning burner that another repairman thought was unfixable. Eugene was able to fix it quickly and professionally. All the service, from booking to completion was excellent. Highly recommend.

Homestars
Anonymous5.0 / 5 · 20 Dec 2023

Eugene was professional from start to finish, being responsive, keeping appointments as scheduled, providing updates (waiting for the part) in repairing our 7-year old Miele dishwasher. We will call him again for any appliance issues.

Homestars
Anonymous5.0 / 5 · 30 Jun 2023

After a lightening strike in my area my refrigerator ceased to work. I called Eugene and he showed up with the hour and was able to diagnose the problem quickly and ordered the parts needed. He came back and fixed the problem. Cost was reasonable and work was done in a professional manner. would not hesitate to use him again.

Homestars

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Public review evidenceHomestars
Professional endorsements

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Trust evidence score

10/100

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10 of 100 points10%

Strongly-evidenced threshold: 60 points.

Review platform presence0/25
Reviews 100+0/20
Peer endorsements0/15
Phone number0/10
Planning history0/10
Verified credential0/10
Active business10/10
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