Tools · Emergency: who to call

Who to call first

The official emergency routes for this country, every number read from the official page it belongs to, verified 2026-07-17. Nothing here is behind a click, and the contractor comes after everyone is safe.

You can smell gas

The routing is your gas utility's 24 hour emergency line or 911. In British Columbia, for example, FortisBC's line is 1-800-663-9911: go outside first, then call.

  • Go outside before you call.

FortisBC: natural gas safety

Any emergency

911

Call 9-1-1. Emergency response is run provincially and municipally, and 9-1-1 is the number everywhere.

CRTC: 9-1-1 services

After the emergency: the repair

Once everyone is safe and the official service has the emergency, the repair is the next job. That is where checking a contractor's register, rating and record matters, and not one second before. Browse contractors with public evidence, check a business by name, or see where a rating really sits before anyone starts the permanent fix.

Common questions

You can smell gas: who do I call?

The routing is your gas utility's 24 hour emergency line or 911. In British Columbia, for example, FortisBC's line is 1-800-663-9911: go outside first, then call. Go outside before you call.

What is the emergency number here?

Call 9-1-1. Emergency response is run provincially and municipally, and 9-1-1 is the number everywhere.

Every number above was read from the cited official page on the date shown. Numbers and routings can change and some are regional examples of a local routing rule, so the official page is always the final word. In immediate danger, the general emergency number comes first.