NPC Building and Renovations Limited

Last month we completed our basement renovations project with NPC. This is my third time working with them and once again we are amazed by the quality of the job. The crew performed an amazing job including cleaning after each day to ensure the whole house was left as dust free as possible, since we were still living in the house through the whole project. We love our new basement and cant wait to create new memories. Thank you NPC and team.

I think one of the fears of having a renovation done is what if something needs to be addressed months or even years down the road. We recently had a service inspection on a fireplace that NPC had installed as part of a full first floor renovation 8 years ago. A fantastic renovation that we still look back on with great pride. The fireplace had been safely installed and worked for years but technically there was an issue with the manufacturer's specs on ventilation materials. The fireplace company deemed that they couldnt certify or complete the inspection without the necessary changes and had to turn off the gas to the fireplace. They left it to us to arrange with our contractor to sort out. Now 8 years later Natanael came over, acknowledged the problem, guaranteed his previous work and made all the necessary changes, making sure the installation was up to code and at his expense. I dont think one could hope for more than that.

A couple of years ago we contracted NPC Building & Renovations LTD to do a full remodel of our powder room and to replace our basement flooring. Based on the excellent experience we had previously, we did not hesitate to engage them again when we decided to do a full renovation of our ensuite bathroom. Once again, Natanael was fully responsive to our many questions and concerns. Other than changes we initiated NPC's original quote and estimated timeline stood firm. NPC's work was first-rate. The crew always arrived promptly on time and were exceptionally clean throughout the entire renovation process. They also seamlessly dealt with a few minor hiccups that were encountered during the project. Just like our initial experience with NPC, we are extremely happy with the results and will definitely use NPC for any future home renovation projects. I would not hesitate to recommend NPC to anyone looking for a home renovation contractor.

This was the 2nd time we used Natanael for a renovation. We had several quotes for the basement and Natanael had the best ideas with what to do. Prospero and Noel were great and worked very hard day to day. We had an architecture plan in place, but some rooms looked cramped when the wood framework was laid out on the floor compared to on paper. Prospero and Natanael were easy going and willing to change the wood framework so that we had more room. One thing is that we should have listened to Natanael on was getting stain resistant grout or epoxy grout for the shower as we didn't realize our existing showers already had stain resistant grout. We also had an expected complication with regards to a pre-existing leak in our basement coming from the ductwork before any drywall was put in place. It was rare and only happened twice in 5 years. Natanael was great and contacted several trades to come and investigate where the leak was coming from and fix the problem so it didn't happen again. He came up with solutions such as spray foam insulation around the dryer vent as it was causing a leak along the ductwork from above. We had a few complications after they were finished, but Natanael true to his word, came back and fixed them. We are glad we went with them for the basement renovation and people who saw our basement were really impressed with the overall result.

NPC team have just finished the remodeling of my house in Burlington. It was my first time attempting to do any renovation or construction work, the project was very big that took 6-7 months. For me, having no experience in this field and knowing how stressful renovation projects could be, I was very concerned at first, but fortunately I had Natanael and his crew doing the work. My experience with NPC and all the sub-contractors Natanael brought were very positive, throughout the course of the project I didnt experience single issue or discomfort about anything. Everyone was professional, knowledgeable, honest, transparent, and passionate about their work. Everyone treated me as a friend and treated my house as their own. Natanael always took the time to explain to me the details of the work being done and answer my questions, he was always immediately available to respond to my phone calls and emails. Whenever there was an issue, he would bring it to my attention with a solution. Natanael primary motivation is to deliver quality work, he wants his clients to have a positive experience and be happy with the results, money is the last thing he would think about. My house turns out to be more beautiful than I even imagined, I see people everyday walking by or driving by my house stopping for pictures! I am very grateful for Natanael and NPC team for making my dream house a reality. I am happy to recommend them for anyone who needs any reno or construction work.