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Public evidence profile · Checked May 2026

Drain Relief

HVAC contractorNorth York5.047 reviews · 1 independent public source
How quickly they respond
24 hours, 7 days a week
Trust Score
63out of 100
Good record, gaps to check

63 out of 100, with a caution: newest review we found is from June 2024. Weigh that age against the score.

  • Rated 5.0 from 47 reviews

Newest review June 2024

How this score is worked out
Rating5.0 / 5
Review volume47
Independent sources1 independent public source
CredentialsNo credentials shown yet

How this score is made up

What customers say38.3 of 64.9
Independent checks16.2 of 20.3
Track record7.9 of 14.9
See the independent checks
  • Ways to reach them16.2 of 16.2
  • Photos of their work0 of 2.7
  • Industry recognition0 of 1.4
Response evidence

Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.

Call (416) 908-2892
Public response evidence

How quickly they respond

What their website advertises:

  • 24 hours, 7 days a week
  • "Our Licensed Technicians are available 24 hours, 7 days a week offering prompt emergency response."

Use this as a reason to call them first, not a guarantee they can attend now. Confirm availability, timing, and call-out terms directly before you rely on it.

From customer reviews

What customers consistently say

Recurring themes from 5 customer reviews on HomeStars.

Quick to respondQuoted from 2 reviews

We had a sudden plumbing issue and were glad we called Drain Relief. We needed someone right away and that was not an issue for these guys. · HomeStars, Oct 24, 2022

Mark made time to come and inspect the situation on the day I had called him. · HomeStars, May 26, 2021

Reviews · public evidence

What customers say

These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.

5.0out of 5
47 reviews in public evidenceReviewed on public review sources since 2021Most recent review
Customers often mention
  • ProfessionalMentioned in 60% of reviews we've read
Where these reviews are published
  • HomeStars47 reviews · 5.0 avg

Detailed reviews

These are the individual reviews we hold for Drain Relief, including the highlights above. The 47 headline total is the review volume reported across public review sources.

Anonymous5.0 / 5 ·

I had a clogged drain and reached out to a few groups for quotes. Mark took the time to explain there were a few potential options to fix while other groups recommended very costly hydro jetting. Mark was able to fix the problem in about an hour. He was also very knowledgeable and made some recommendations to avoid a similar situation in the future and recommended some potential preventative options for older pipes moving forward.

Anonymous5.0 / 5 ·

Mark was fabulous. I would not hesitate to recommend him for any job involving drains as has he has multiple snakes for any jobs that involves removing blockages. And he will give you an estimate.

Anonymous5.0 / 5 ·

Mark's a super nice guy and very professional in his approach. He took the time to fully investigate our set of problems (using a camera) and explain what was causing our sewer backup issues.

Anonymous5.0 / 5 ·

We had a sudden plumbing issue and were glad we called Drain Relief. We needed someone right away and that was not an issue for these guys. Everything was good to go before everyone arrived for the meeting.

Anonymous5.0 / 5 ·

My parents home is over 65 years old. They had an issue with water backing up from their kitchen and laundry room sinks. Mark made time to come and inspect the situation on the day I had called him. He explained everything that was going on and told me of all the other possible issues that may come up. He showed up on time, very courteous and professional. He was very respectful of my elderly parents and made sure that he left the house in the same condition as when he started. I would definitely recommend Mark to anyone who is looking for professionalism and honesty. Thanks Mark!

Local context

Rated 5.0, in line with the local average for hvac contractors in North York

Across 61 hvac contractors in North York, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.

Sources

Where this information comes from

1 named public source

Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.

Public evidence last checked May 2026

About

Welcome to Drain Relief! Drain Relief is the GTA's trusted choice for all drainage needs. We offer 24/7 Emergency service, Fair Rates, Drain Repairs/Snaking, Camera Inspection & Much More.

What this business says about itself
From their own website

What this business says about itself

See their work: Photo gallery (opens in new tab) · Facebook (opens in new tab)

  • Emergency availability: 24 hours, 7 days a week

These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.

Independent checks

About this business

How long they've really been tradingOperating since at least 2021 (5 years), according to an independent source, not just their own word.
Website online since2010First public review2021
Your own checks

What to check before you hire

Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Trade licensing in Canada is set by each province or territory. Electrical, gas and plumbing are licensed trades almost everywhere (for example ESA for electrical and TSSA for gas in Ontario), so check your provincial regulator that the contractor is certified for the work before you hire.
A construction lien is a real risk: in every province an unpaid subcontractor or supplier can register a lien against your home even if you already paid the main contractor. Hold back the statutory amount (commonly around 10%) and get signed lien waivers as you pay.
Confirm they cover your area and can actually come out in your timeframe before anything else.

Want an extra legitimacy check? Run the Rogue Contractor Check on Drain Relief before you contact them.

Run Rogue Contractor Check
Good to know

Common questions about Drain Relief

Is Drain Relief available for emergencies?

They advertise 24 hours, 7 days a week availability on their own website. This is the business's own statement on their website, not something we have independently checked. For an urgent job, call to confirm they can attend before you rely on it.

Is Drain Relief a legitimate business?

Drain Relief has 47 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.

What do customers say about Drain Relief?

Drain Relief has 47 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.

How do I know Drain Relief's reviews are genuine?

Drain Relief's 47 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.