The Garage Door Depot

I had a custom setup for the garage door. As the garage is larger and higher than most. The issue was the right side chain had rusted out. For the second time. They not only replace the broken part but also replaced the other old and rusted parts to prevent future issues. They also went the extra mile and re-enforced the garage door motor and mechanism. Just a wonderful job all around.

We are thrilled with our beautiful new Garex garage doors! The doors arrived just as we'd ordered, we're installed with meticulous care and operate smoothly and quietly. Greg and Christine were very thorough in reviewing the functional details following installation, and in answering any questions. They are a wonderful team to work with, and we would highly recommend the Garage Door Depot! Thanks Greg & Christine!

Highly recommend! Greg and his team were excellent to work with, personable, responsive and delivered exactly what we had hoped for. He provided an insightful, honest and thorough consultation. Great experience and would definitely work with him and his team again!

In late October, 2024, I contracted Greg of The Garage Door Depot-Ottawa to reaffix the rear rails and motor unit of my garage door to the ceiling after it had been detached from it during renovations. My early impression from my initial email exchange with Greg was that he is a friendly, respectful contractor that would be easy to work with. And he was. He patiently listened to my questions and requests and gracefully corrected some notions I had, and then proceeded to work quietly and effectively. My garage is oddly shaped, and the layout of joists and strapping is tricky. But Greg managed to attach the door hardware to the ceiling securely and elegantly. Even the signal wires were laid nicely on the ceiling. In fact, things look much better now than before. At the end, Greg adjusted the spring and lubricated the door tooa nice, unexpected extra touch.

One of our garage door openers decided it was time to call it a day. There were problems with intermittent openings and closings and a couple of other issues. Having trusted Greg and Christine from Garage Door Depot in Ottawa in the past, we contacted them about the issues. Greg was very helpful in trying to solve the problems without having to install a new opener. Unfortunately, the suggestions were for naught. I might have been able to replace it myself but recent rotator cuff surgery made it impossible for me to do the work myself. I sent a text message to Greg and he replied within a very acceptable time frame. The decision was made to replace the defective opener. He sent us a note yesterday morning (21 Oct 24) advising he had a cancellation and he'd be able to install a new opener that afternoon. We agreed. Within a couple of hours, Greg and Christine had installed a new Chamberlain belt drive opener, keyless entry pad and programmed the two remotes that came with the opener. He walked us through what they had done and made sure we understood the features of our new opener. He even helped program the 'Home Link' remote in our Ford Edge. As with our past interaction with them , this interaction was without complaint. The work was done professionally, promptly and at a very reasonable price. They also ensured the garage and work area was clean before they left. I have recommended Greg and Christine from Garage Door Depot Ottawa to others and I will continue to do so. Their friendliness, craftsmanship and attention to detail and customer satisfaction is second to none. Deal with confidence. Many thanks to Greg and Christine.